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lancer 4500 Series - User Manual

lancer 4500 Series
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“Lancer” is the registered trademark of Lancer © 2011 by Lancer, all rights reserved.

6655 Lancer Blvd.
San Antonio, Texas 78219
To order parts, call
Customer Service: 800-729-1500
Warranty/Technical Support: 800-729-1550
Email: custserv@lancercorp.com
www.lancercorp.com
Manual PN: 28-0255/11
OCT 2011
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Table of Contents

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Questions and Answers

  • N
    Nicole BradleyAug 30, 2025
    Why does my lancer Dispenser have an erratic ratio?
    • M
      mirandajasonAug 31, 2025
      An erratic ratio in your lancer Dispenser could be due to: * Incoming water and/or syrup supply not at minimum flowing pressure: Check pressure and adjust. * Foreign debris in water and/or syrup flow control: Remove flow control from suspected valve and clean out any foreign material to ensure smooth spool movement. * CO regulator malfunction: Repair or replace CO regulator.
  • J
    johnsonmichaelSep 14, 2025
    Why is the BIB pump operating, but there's no flow in my lancer 4500 Dispenser?
    • D
      Dr. Amy SmithSep 14, 2025
      If the BIB pump is operating but there is no flow in your Lancer Dispenser, check for a leak in the syrup inlet or outlet line and replace the line if necessary. If there are no leaks, the BIB pump may be defective and need replacement.
  • B
    Brianna WongSep 9, 2025
    What to do if my lancer 4500 Dispenser is dispensing syrup only with CO2 gas, but no water?
    • C
      Cody AllenSep 9, 2025
      If your Lancer Dispenser is dispensing only syrup with CO2 gas, but no water, first check for proper water flow to the dispenser. If the carbonator pump motor has timed out (a message will be displayed on the LCD screen), reset it by turning the unit OFF and then ON using the circuit breaker on the power supply or by momentarily unplugging the unit. Also, check the connections of the liquid level probe to the PCB assembly. If the issue persists, the PCB assembly or the liquid level probe may be defective and need replacement. A weak or defective carbonator pump can also cause this issue, so consider replacing the pump.
  • D
    Deanna BerrySep 15, 2025
    Why does the BIB pump continue to operate when the bag is empty on my lancer 4500?
    • D
      Dave CabreraSep 15, 2025
      If the BIB pump continues to operate when the bag is empty in your Lancer Dispenser, check for a leak in the suction line and replace the line if necessary. Also, inspect the o-ring on the pump inlet fitting for leaks and replace the o-ring if needed. If neither of these resolves the issue, the syrup BIB pump may be defective and require replacement.
  • V
    veronica59Sep 22, 2025
    What to do if the push chute on my lancer 4500 Dispenser has no response?
    • D
      Dr. Maria AndersonSep 22, 2025
      If the push chute on your Lancer Dispenser has no response, first connect the dispenser to a power source. If that's not the issue, you may have a defective microswitch, which needs replacement. Ensure the wiring harness is plugged in. If problems persist, the PC board may be defective and need replacement, or the power supply may be malfunctioning, requiring you to check the voltage and fuses.
  • K
    Kimberly KeithAug 27, 2025
    Why is there insufficient syrup flow in my lancer Dispenser?
    • W
      Whitney DennisAug 27, 2025
      If you're experiencing insufficient syrup flow in your lancer Dispenser, consider the following: * Insufficient CO pressure to BIB pumps: Adjust CO pressure to BIB pumps to 80 PSI (0.552 MPA) (min. 70 PSI (0.483 MPA). Do not exceed manufacturer’s recommendations. * Shutoff on mounting block not fully open: Open the shutoff fully. * Foreign debris in syrup flow control: Remove the syrup flow control from the valve and clean out any foreign material to ensure smooth spool movement. * Defective BIB pump: Replace the pump.
  • D
    Debra AllenAug 27, 2025
    What to do if lancer 4500 has no product but the switch panel is lit?
    • R
      Rick WilsonAug 27, 2025
      If your lancer Dispenser's switch panel is lit but no product is dispensed, the issue might stem from: * Keyswitch is off or keyswitch harness is disconnected: Turn the keyswitch on and/or reconnect the keyswitch harness. * Malfunctioning switch assembly: Consider replacing the switch assembly. * Malfunctioning VersaPour valve: Replace the module.
  • J
    Joanna JamesAug 27, 2025
    How to stop excessive foaming in lancer 4500 Dispenser drinks?
    • B
      brendanmartinAug 27, 2025
      To address excessive foaming in drinks from your lancer Dispenser, consider these points: * No ice in bin: Fill the bin with ice and allow the coldplate to re-stabilize. * Incoming water or syrup temperature too high: Correct this prior to the dispenser. * CO pressure too high: Adjust the CO pressure downward, but not less than 70 PSI (0.483 MPA). * Water flow rate too high: Re-adjust and reset the ratio. * Nozzle and diffuser not clean: Remove and clean them. * Air in BIB lines: Bleed air from the BIB lines.
  • S
    Sara JohnsonAug 26, 2025
    Why is my lancer Dispenser producing low or no carbonation?
    • P
      Patrick WatersAug 26, 2025
      If your lancer Dispenser has low or no carbonation, check the following: * Low or no CO: Check the CO supply. * Low water pressure: A water booster kit might be needed. * Worn or defective carbonator pump: Consider replacing the carbonator pump. * Backflow preventer not allowing water to flow: Replace the backflow preventer, noting the flow direction arrow from pump to coldplate. * Probe malfunctioning: Replace the probe. * PCB malfunctioning: Replace the PCB.
  • C
    Caroline SandovalSep 15, 2025
    Why does the BIB pump fail to restart after I replace the bag on my lancer 4500?
    • S
      Sandy BlanchardSep 15, 2025
      If the BIB pump fails to restart after bag replacement in your Lancer Dispenser, ensure the BIB connector is tightened securely. If it is, check if the BIB connector is stopped up and clean it out or replace it. Also, inspect the syrup line for any kinks and straighten or replace the line.

Summary

Lancer IBD Series Overview

Pre-Installation Checklist

Essential checks before installing the dispenser unit.

Ice Beverage Dispenser Specifications

22-Inch Dispenser Specs

Technical details for the 22-inch IBD models, including part numbers.

Safety Guidelines and Warnings

General and Electrical Safety Precautions

Important safety notes for unit operation and electrical connections.

CO2 and Water Supply Safety

Precautions regarding CO2 gas and potable water supply requirements.

Key Installation Highlights

Agitation and Alarm Controls

Installation Procedures

Unpacking and Drain Spider Installation

Steps for unpacking the dispenser and installing the drain spider.

Dispenser Location Selection

Guidance on choosing an appropriate installation site and required clearances.

Leveling and Water Supply Connections

Instructions for leveling the dispenser and connecting water supply lines.

Carbonator and Electrical Connections

Connecting the carbonator and electrical power to the unit.

Cleaning and Sanitizing Procedures

Troubleshooting Guide

Wiring Diagrams

lancer 4500 Series Specifications

General IconGeneral
Series4500
Power SourceElectric
MaterialStainless steel
TypeBeverage Dispenser
Warranty1 Year

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