General Information   2-1 
2. General Information 
2.1 Product Assistance 
 Help on installation, calibration, and the use of LeCroy equipment is available from your 
local LeCroy office, or from LeCroy’s   
•  Customer Care Center, 700 Chestnut Ridge Road, Chestnut Ridge,    
    New York   10977–6499, U.S.A., tel. (845) 578–6020  
 
•  European Service Center, 
4, Rue Moïse Marcinhes, 1217 Meyrin 1, Geneva 
Switzerland, tel. (41) 22/719 21 11. 
 
•  LeCroy Japan Corporation, Sasazuka Center Bldg – 6
th
 floor, 1-6, 2-Chome, 
Sasazuka, Shibuya-ku, Tokyo Japan 151-0073, tel. (81) 3 3376 9400 
 
 
2.2  Installation for Safe and Efficient Operation 
Operating Environment  
For safe operation of the instrument to its specifications, ensure that the operating 
environment is maintained within the following parameters: 
Temperature ............. 5 to 40 °C (41 to 104 °F) rated.  
 
Humidity.................... Maximum relative humidity 80 % RH (non-condensing) for 
temperatures up to 31 °C decreasing linearly to 50 % relative 
humidity at 40 °C 
 
Altitude...................... < 2000 m (6560 ft)  
 
  The oscilloscope has been qualified to the following EN61010-1 category: 
Installation (Overvoltage) Category  ........................ II 
Protection Class..........................… ........................ I 
Pollution Degree ......................... ............................ 2