Lenovo ThinkAgile HX Series - Chapter 1. Introduction

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Lenovo Converged HX Series Hardware Replacement Guide
© Copyright Lenovo 2017
Chapter 1. Introduction
This document describes the procedures to diagnose and replace hardware in Lenovo ThinkAgile HX Series
appliances.
Chapter 2 identifies the location of appliance parts. Chapter 3 details diagnosis and part replacement
procedures. Chapter 4 describes software tools to configure the appliances. Chapter 5 details configuration
procedures that may be required for some part replacements.
Use the following general steps to maintain and replace hardware:
• Identify and diagnose a problem
• Request and receive a replacement part (customer replaceable unit – CRU) from Lenovo
• Node shut down, unless it is a hot-swap part
• Part replacement
• Node power on, unless it is a hot-swap part
• Verify the problem is resolved by part replacement Return failed part(s) to Lenovo
Customer replaceable units (CRUs) are parts that can be replaced in the Lenovo ThinkAgile HX Series
appliances. Note: parts cannot be removed or added.
Replacement of Tier 1 CRUs is user responsibility. Lenovo charges for all user requested Tier 1 CRU
installations. The most important Tier 1 CRUs replacements are listed below:
• Replace a front HDD/SSD, page 5
• Replace a power supply, page 6
• Replace a chassis fan, page 7
• Replace a network interface card, page 8
• Replace a host bus adapter (HBA), page 9
• Replace a memory DIMM, page 11
• Replace the M.2 adapter, page 12
You may request Lenovo install a Tier 2 CRU at no additional charge, while under warranty. Some of the most
important Tier 2 parts include Microprocessors and System Motherboards.