Lenovo ThinkServer RD230 - Appendix B. Getting Information, Help, and Service; Information Resources; Using the Documentation; Thinkserver Web Site

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AppendixB.Gettinginformation,help,andservice

Thischaptercontainsinformationabouthelp,service,andtechnicalassistanceforproductsmanufactured

byLenovoandwheretogoforadditionalinformationaboutLenovoandLenovoproducts.

Informationresources

Youcanusetheinformationinthistopictoaccessusefulresourcesrelatingtoyourneedswhenusing

theproduct.

Usingthedocumentation

InformationaboutyourLenovosystemandinstalledsoftware,ifany,oroptionaldevicesisavailablein

thedocumentationthatcomeswiththeproduct.Thedocumentationcanincludeprinteddocuments,

onlinedocuments,readmeles,andhelples.Mostofthedocumentationforyourserverisonthe

documentationDVDprovidedwithyourserver.RefertothetroubleshootinginformationinyourserverUser

Guideforinstructionsonhowtodiagnoseproblemsanddobasictroubleshooting.Thetroubleshooting

anddiagnosticsinformationmighttellyouthatyouneedadditionalorupdateddevicedriversorother

software.LenovomaintainspagesontheWorldWideWebwhereyoucangetthelatesttechnical

informationanddownloaddocumentationordevicedriversandupdates.Toaccessthesepages,goto

http://www.lenovo.com/supportandfollowtheinstructions.

Formoreinformationaboutyourserverdocumentation,see“Serverdocumentation”onpage1.

Ifyoususpectasoftwareproblem,refertothedocumentation,includingreadmelesandonlinehelp,that

comeswiththeoperatingsystemorsoftwareprogram.

ThinkServerWebsite

TheThinkServerWebsiteprovidesup-to-dateinformationandservicestohelpyoubuy,use,upgrade,and

maintainyourserver.YoualsocandothefollowingbyvisitingtheThinkServerWebsiteat:

http://www.lenovo.com/thinkserver

•Shopforserversaswellasupgradesandaccessoriesforyourserver.

•Purchaseadditionalservicesandsoftware.

•Purchaseupgradesandextendedhardwarerepairservices.

•AccesstheLenovoLimitedWarranty(LLW).

•Accesstheonlinemanualsforyourproducts.

•Accesstroubleshootingandsupportinformationforyourservermodelandothersupportedproducts.

•Downloadthelatestdevicedriversandsoftwareupdatesforyourservermodel.

•Findtheserviceandsupportphonenumbersforyourcountryorregion.

•FindaServiceProviderlocatednearyou.

LenovoSupportWebsite

TechnicalsupportinformationisavailableontheLenovoSupportWebsiteat:

http://www.lenovo.com/support

ThisWebsiteisupdatedwiththelatestsupportinformationsuchasthefollowing:

•Driversandsoftware

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