Lenovo ThinkServer RD230 - General Problems; Hard Disk Drive Problems

•FollowthesuggestedactionsintheorderinwhichtheyarelistedintheActioncolumnuntiltheproblemis
solved.
•SeethepartslistinginChapter7“Partslisting,RD230Types1043,1044,4010,and4011”onpage91to
determinewhichcomponentsarecustomerreplaceableunits(CRUs)andwhichcomponentsareeld
replaceableunits(FRUs).
•Ifanactionstepisprecededby“(Trainedservicetechnicianonly),”thatstepmustbeperformedonlyby
atrainedservicetechnician.
SymptomAction
3.ReplacetheDVDdrive.
TheDVDdrivetrayisnot
working.
1.Makesurethattheserveristurnedon.
2.Inserttheendofastraightenedpaperclipintothemanualtray-releaseopening.
3.ReseattheDVDdrive.
4.ReplacetheDVDdrive.
Generalproblems
•FollowthesuggestedactionsintheorderinwhichtheyarelistedintheActioncolumnuntiltheproblemis
solved.
•SeethepartslistinginChapter7“Partslisting,RD230Types1043,1044,4010,and4011”onpage91to
determinewhichcomponentsarecustomerreplaceableunits(CRUs)andwhichcomponentsareeld
replaceableunits(FRUs).
•Ifanactionstepisprecededby“(Trainedservicetechnicianonly),”thatstepmustbeperformedonlyby
atrainedservicetechnician.
SymptomAction
Acoverlockisbroken,anLED
isnotworking,orasimilar
problemhasoccurred.
IfthepartisaCRU,replaceit.IfthepartisaFRU,thepartmustbereplacedbya
trainedservicetechnician.
Harddiskdriveproblems
•FollowthesuggestedactionsintheorderinwhichtheyarelistedintheActioncolumnuntiltheproblemis
solved.
•SeethepartslistinginChapter7“Partslisting,RD230Types1043,1044,4010,and4011”onpage91
to
determinewhichcomponentsarecustomerreplaceableunits(CRUs)andwhichcomponentsareeld
replaceableunits(FRUs).
•Ifanactionstepisprecededby“(Trainedservicetechnicianonly),”thatstepmustbeperformedonlyby
atrainedservicetechnician.
SymptomAction
Notalldrivesarerecognizedby
theharddiskdrivediagnostic
tests.
Removethedrivethatisindicatedbythediagnostictests;then,runtheharddisk
drivediagnostictestsagain.Iftheremainingdrivesarerecognized,replacethe
drivethatyouremovedwithanewone.
Theserverstopsresponding
duringtheharddiskdrive
diagnostictest.
Removetheharddiskdrivethatwasbeingtestedwhentheserverstopped
responding,andrunthediagnostictestagain.Iftheharddiskdrivediagnostictest
runssuccessfully,replacethedrivethatyouremovedwithanewone.
Aharddiskdrivewasnot
detectedwhiletheoperating
systemwasbeingstarted.
Reseatallharddiskdrivesandcables;then,runtheharddiskdrivediagnostic
testsagain.
12ThinkServerRD230HardwareMaintenanceManual