Not all forms are listed
Use Forms Manager to view all forms stored on the optional flash memory card or the printer hard disk.
Data filters are not working
Check the Data Filters menu to see if the filter you want is enabled.
Cannot add new forms
Try one or more of the following:
DELETE UNUSED FORMS BEFORE ADDING NEW FORMS
DEFRAGMENT THE FLASH MEMORY
The flash memory may be full. Defragmenting the flash memory frees space that is marked unavailable when files
are deleted. You can access this feature from the Printer Properties in Forms Manager.
Bar codes do not print as expected
These are possible solutions. Try one or more of the following:
MAKE SURE THE OPTION CARD IS COMPATIBLE WITH THE PRINTER ON WHICH IT IS INSTALLED
MAKE SURE THAT THE OPTION CARD IS INSTALLED
Print a Menu Settings page and make sure the Forms and Bar Code option is listed under the Printer Information
heading.
For more information on printing menus, see the documentation that came with the printer.
WHEN USING A PCL 5 EMULATION PRINTER DRIVER, MAKE SURE THAT THE ESCAPE SEQUENCE
USED
TO GENERATE THE BAR CODE IS PROPERLY CONSTRUCTED
The escape sequence must begin with Esc and contain the #T parameter (not case‑sensitive) for the bar code to be
generated. Default values are used for parameters not explicitly defined in the sequence.
Cannot generate bar codes using PCL emulation printer drivers
The option card does not support bar code printing with PCL XL or HPGL/2 emulation printer drivers. Only printing with
PCL 5 is supported.
Troubleshooting 23
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