Toner easily rubs o
Note: Before solving the problem, print the Print Quality Test Pages. From the home screen, touch Settings >
Troubleshooting > Print Quality Test Pages.
Action Yes No
1 Depending on your operating system, specify the
paper type from the Printing Preferences or Print
dialog.
Notes:
• Make sure that the setting matches the paper
loaded.
• You can also change the setting on the printer
control panel. From the home screen, touch
Settings > Paper > Tray Configuration > Paper
Size/Type.
2 Print the document.
Does the toner rub o?
Contact
customer
support.
The problem is solved.
Uneven print density
Note: Before solving the problem, print the Print Quality Test Pages. From the home screen, touch Settings >
Troubleshooting > Print Quality Test Pages.
Action Yes No
Replace the photoconductor units, and then print the document.
Is the print density uneven?
Contact
customer
support.
The problem is
solved.
Troubleshoot a problem 411