Lexmark CX942 - Page 457

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Troubleshoot a problem 457

Main Page

Table of Contents2
Safety Information7
Conventions7
Product Statements7
Learn about the Printer10
Finding Information about the Printer10
Finding the Printer Serial Number11
Printer Configurations12
Using the Control Panel14
Understanding the Status of the Indicator Light15
Selecting Paper15
Set Up, Install, and Configure35
Selecting a Location for the Printer35
Attaching Cables36
Setting up and Using the Home Screen Applications37
Setting up and Using the Accessibility Features42
Setting up the Printer to Fax45
Configuring the E-Mail SMTP Settings53
Loading Paper and Specialty Media61
Installing and Updating Software, Drivers, and Firmware76
Installing Hardware Options79
Networking177
Secure the Printer181
Locating the Security Slot181
Erasing Printer Memory181
Erasing Printer Storage Drive182
Restoring Factory Default Settings182
Statement of Volatility182
Print184
Printing from a Computer184
Printing from a Mobile Device184
Printing a Booklet185
Printing from a Flash Drive186
Supported Flash Drives and File Types187
Configuring Confidential Jobs187
Printing Confidential and Other Held Jobs188
Printing a Font Sample List188
Printing a Directory List189
Placing Separator Sheets between Copies189
Stapling Printed Sheets189
Punching Holes in Printed Sheets189
Folding Printed Sheets190
Using Offset Stacking in Printed Sheets190
Canceling a Print Job191
Adjusting Toner Darkness191
Copy192
Using the Automatic Document Feeder and Scanner Glass192
Making Copies192
Copying Photos192
Copying on Letterhead193
Copying on both Sides of the Paper193
Reducing or Enlarging Copies193
Collating Copies193
Placing Separator Sheets between Copies193
Copying Multiple Pages Onto a Single Sheet194
Copying Cards194
Stapling Copies194
Punching Holes in Copies194
Creating a Booklet from Copied Documents195
Folding Copies195
Using Offset Stacking in Copies195
Creating a Copy Shortcut195
E-Mail196
Using the Automatic Document Feeder and Scanner Glass196
Sending an E-Mail196
Creating an E-Mail Shortcut196
Fax197
Using the Automatic Document Feeder and Scanner Glass197
Sending a Fax197
Scheduling a Fax198
Creating a Fax Destination Shortcut198
Changing the Fax Resolution198
Adjusting the Fax Darkness199
Printing a Fax Log199
Blocking Junk Faxes199
Holding Faxes199
Forwarding a Fax199
Scan201
Using the Automatic Document Feeder and Scanner Glass201
Scanning to a Computer201
Scanning to an FTP Server202
Creating an FTP Shortcut203
Scanning to a Network Folder203
Creating a Network Folder Shortcut203
Scanning to a Flash Drive204
Use Printer Menus205
Menu Map205
Device206
Print221
Paper230
Copy233
Fax237
E-Mail252
Ftp259
USB Drive262
Network/Ports268
Cloud Services281
Security282
Reports289
Help291
Troubleshooting291
Printing the Menu Settings Page291
Maintain the Printer292
Checking the Status of Parts and Supplies292
Configuring Supply Notifications292
Setting up E-Mail Alerts292
Viewing Reports293
Ordering Parts and Supplies293
Replacing Parts and Supplies294
Cleaning Printer Parts382
Saving Energy and Paper395
Moving the Printer to Another Location396
Shipping the Printer396
Troubleshoot a Problem397
Print Quality Problems397
Printing Problems398
The Printer Is Not Responding423
Unable to Read Flash Drive424
Enabling the USB Port424
Clearing Jams425
Network Connection Problems459
Hardware Options Problems461
Issues with Supplies462
Paper Feed Problems463
E-Mailing Problems466
Faxing Problems467
Scanning Problems472
Color Quality Problems479
Contacting Customer Support481
Recycle and Dispose482
Recycling Lexmark Products482
Recycling Lexmark Packaging482

Lexmark CX942 - Page 457

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