Error codes Error message Solution
31.60z Reinstall missing or unresponsive
imaging unit.
1 Open door A.
2 Remove the toner cartridge.
3 Remove the imaging unit.
Warning—Potential
Damage: Do not expose the
photoconductor unit to direct
light for more than 10 minutes.
Extended exposure to light may
cause print quality problems.
Warning—Potential
Damage: Do not touch the shiny
photoconductor drum under the
imaging unit. Doing so may
aect the quality of future print
jobs.
4 Insert the imaging unit.
5 Insert the toner cartridge.
6 Close door A.
32.40z Replace unsupported cartridge. See
“Replacing the toner cartridge”
on page 110.
33.40 Non-Lexmark cartridge, see User's
Guide.
See
“Non‑Lexmark supply” on
page 170.
37.1 Insucient memory to collate job. Try one or more of the following:
• To uc h Continue to print the part
of the job that is stored and to
begin collating the rest of the print
job.
• Cancel the current print job.
37.3 Insucient memory, some held jobs
were deleted.
Tou ch Continue to clear the message
and continue printing.
38.1 Memory full. Try one or more of the following:
• To uc h Cancel job to clear the
message.
• Print the document in several
parts, or send it to another printer.
• Install more printer memory.
Troubleshoot a problem 126
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