Error codes Error message Solution
59 Incompatible tray [x].
1 Turn o the printer, and then
unplug the power cord from the
electrical outlet.
2 Remove the indicated tray.
3 Connect the power cord to the
electrical outlet, and then turn on
the printer.
CAUTION—SHOCK
HAZARD: To avoid the risk of fire or
electrical shock, connect the power
cord to an appropriately rated and
properly grounded electrical outlet
that is near the product and easily
accessible.
61 Remove defective disk. Replace the defective storage drive.
62 Disk full. Try one or more of the following:
• To uc h Continue to clear the
message.
• Delete fonts, macros, and other
data stored in the printer hard
disk.
• Install a printer hard disk.
63 Format disk. Formatting now wipes all information
from the storage drive.
To format the storage drive later, do
the following:
1 From the home screen, touch
Settings > Device >
Maintenance > Out of Service
Erase.
2 Tou ch Erase Intelligent Storage
Drive, and then touch ERASE.
71.4 Incorrect printer time. To set the correct printer time, do the
following:
1 Tou ch Settings > Device >
Preferences.
2 Tou ch Date and Time, and then
set the correct time.
80.01, 80.03, 80.09 Maintenance kit nearly low. Touch Continue to clear the
message.
80.11, 80.13, 80.19 Maintenance kit low.
80.21, 80.23, 80.29 Maintenance kit very low.
84, 84.01, 84.02, 84.03, 84.09 Imaging unit nearly low. Touch Continue to clear the
message.
84.11, 84.12, 84.13, 84.19 Imaging unit low.
84.21, 84.22, 84.23, 84.29 Imaging unit very low.
Troubleshoot a problem 128
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