“Solid black pages” on
page 160
“Text or images cut o” on
page 161
“Toner easily rubs o” on
page 162
“Vertical dark bands” on
page 165
“Vertical dark lines or
streaks” on page 166
“Vertical dark streaks with
print missing” on
page 167
“Vertical light bands” on
page 163
“Vertical white lines” on
page 164
Printing problems
Print quality is poor
Blank or white pages
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press
to
navigate through the settings.
Troubleshoot a problem 147