Faxing problems
Caller ID is not shown
Note: These instructions apply only to printers that support analog fax. For more information, see “Setting up
the printer to fax” on page 23.
Action Yes No
Enable caller ID.
From the control panel, navigate to:
Settings > Fax > Fax Setup > Fax Receive Settings > Admin
Controls > Enable Caller ID
For non-touch-screen printer models, press
to navigate
through the settings.
Does the caller ID appear?
The problem is
solved.
Contact
customer
support.
Cannot set up etherFAX
Action Yes No
Step 1
Check the printer connectivity.
a Print the Network Setup Page. From the control panel, navigate
to:
Settings > Reports > Network > Network Setup Page
For non-touch-screen printer models, press
to navigate
through the settings.
b Check the network status.
Is the printer connected to the network?
Go to step 3. Go to step 2.
Step 2
Make sure that the printer is connected to a network and that the
network is connected to the Internet.
Can you set up etherFAX?
The problem is
solved.
Go to step 3.
Step 3
Make sure that etherFAX is setup correctly. For more information,
see
“Setting up the fax function using etherFAX” on page 24.
Can you set up etherFAX?
The problem is
solved.
Go to
https://www.etherfa
x.net/lexmark.
Troubleshoot a problem 190
To Next Page
Loading...
