Lexmark MB2236 - Page 191

Cannot send or receive faxes using etherFAX
Action Yes No
Step 1
Make sure that the printer is connected to a network and that the
network is connected to the Internet.
Can you send or receive faxes using etherFAX?
The problem is
solved.
Go to step 2.
Step 2
a From the control panel, navigate to:
Settings > Fax > Fax Setup > General Fax Settings.
For non-touch-screen printer models, press
to navigate
through the settings.
b Make sure that you have the correct fax number.
c Make sure that Fax Transport is set to etherFAX.
Can you send or receive faxes using etherFAX?
The problem is
solved.
Go to step 3.
Step 3
Split large documents into smaller file sizes.
Can you send or receive faxes using etherFAX?
The problem is
solved.
Go to
https://www.etherfa
x.net/lexmark.
Cannot send or receive faxes using analog fax
Action Yes No
Step 1
Resolve any error messages that appear on the display.
Can you send or receive a fax?
The problem is
solved.
Go to step 2.
Step 2
Make sure that the cable connections for the following equipment
are secure:
• Telephone
• Handset
• Answering machine
Can you send or receive a fax?
The problem is
solved.
Go to step 3.
Step 3
Check for a dial tone.
• Call the fax number to check if it is working properly.
• If you are using the On Hook Dial feature, then turn up the
volume to check if you hear a dial tone.
Can you hear a dial tone?
Go to step 5. Go to step 4.
Troubleshoot a problem 191