5 Open the scanner cover.
6 Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
7 Close the scanner cover.
Paper feed problems
Envelope seals when printing
Action Yes No
Step 1
a Use an envelope that has been stored in a dry environment.
Note: Printing on envelopes with high moisture content can
seal the flaps.
b Send the print job.
Does the envelope seal when printing?
Go to step 2. The problem is
solved.
Troubleshoot a problem 186