Lexmark MX310 - Paper jam in the front door

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Jam location

5 Duplex unit

6 Trays

7 Rear door

Paper jam in the front door

CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot

component, allow the surface to cool before touching it.

1 Open the front door.

2 Remove the toner cartridge.

Clearing jams 169

Main Page

Default Chapter2
- Table of Contents2
Safety Information6
- Conventions6
Learning about the Printer9
- Finding Information about the Printer9
- Selecting a Location for the Printer10
- Printer Conﬁgurations11
- Understanding the Basic Functions of the Scanner12
- Using the ADF and Scanner Glass13
- Using the Printer Control Panel13
- Understanding the Colors of the Sleep Button and Indicator Lights14
Additional Printer Setup16
- Installing Internal Options16
- Installing an Optional Card18
- Installing Hardware Options19
- Installing Optional Trays20
- Attaching Cables23
- Setting up the Printer Software24
- Networking25
- Connecting the Printer Using the Wireless Setup Wizard26
- Verifying Printer Setup28
- Printing a Network Setup Page29
Loading Paper and Specialty Media30
- Setting the Paper Size and Type30
- Conﬁguring Universal Paper Settings30
- Loading Trays30
- Loading the Multipurpose Feeder35
- Linking and Unlinking Trays39
  - Creating a Custom Name for a Paper Type40
  - Assigning a Custom Paper Type40
Paper and Specialty Media Guide42
- Using Specialty Media42
- Tips on Using Labels43
- Paper Guidelines44
- Supported Paper Sizes, Types, and Weights48
- Supported Paper Types and Weights50
Printing51
- Printing a Document51
- Printing from a Mobile Device51
- Printing Conﬁdential and Other Held Jobs53
- Printing Information Pages54
- Canceling a Print Job54
Copying56
- Making Copies56
- Copying Photos57
- Copying on Specialty Media57
- Copying on Letterhead58
- Customizing Copy Settings59
- Placing Information on Copies63
- Canceling a Copy Job64
- Understanding the Copy Options64
E-Mailing67
- Setting up the Printer to E-Mail67
- Creating an E-Mail Shortcut68
- E-Mailing a Document68
- Canceling an E-Mail68
Faxing69
- Setting up the Printer to Fax69
- Sending a Fax83
- Creating a Fax Destination Shortcut Using the Embedded Web Server84
- Customizing Fax Settings85
- Canceling an Outgoing Fax86
- Holding and Forwarding Faxes87
- Understanding the Fax Options88
Scanning90
- Scanning to an FTP Address90
- Scanning to a Computer91
Understanding the Printer Menus93
- Menus List93
- Paper Menu94
- Reports Menu103
- Network/Ports Menu104
- Security Menu110
- Set Date and Time Menu111
- Settings Menu112
- Help Menu145
Saving Money and the Environment146
- Saving Paper and Toner146
- Saving Energy146
- Recycling149
- Returning Lexmark Cartridges for Reuse or Recycling150
Securing the Printer151
- Statement of Volatility151
- Erasing Volatile Memory151
- Erasing Non-Volatile Memory151
- Finding Printer Security Information152
Maintaining the Printer153
- Cleaning Printer Parts153
- Cleaning the Scanner Glass154
- Checking the Status of Parts and Supplies155
- Estimated Number of Remaining Pages155
- Ordering Supplies156
  - Ordering an Imaging Unit157
  - Ordering a Maintenance Kit157
- Storing Supplies158
- Replacing Supplies158
- Replacing the Imaging Unit160
- Moving the Printer162
- Shipping the Printer163
Managing the Printer164
- Finding Advanced Networking and Administrator Information164
- Accessing the Remote Control Panel164
- Setting up E-Mail Alerts164
- Viewing Reports165
- Conﬁguring Supply Notiﬁcations from the Embedded Web Server165
- Restoring Factory Default Settings166
Clearing Jams167
- Avoiding Jams167
- Identifying Jam Locations168
- Paper Jam in the Front Door169
- Paper Jam in the Rear Door171
- Paper Jam in the Standard bin172
- Paper Jam in the Duplex Unit173
- Paper Jam in Trays174
- Paper Jam in the Multipurpose Feeder174
- Paper Jam in the Automatic Document Feeder176
Troubleshooting177
- Understanding the Printer Messages177
- Solving Printer Problems191
- Solving Print Problems197
- Solving Copy Problems221
  - Copier Does Not Respond222
  - Poor Copy Quality222
- Solving Fax Problems224
- Solving Scanner Problems231
  - Scanning Takes too Long or Freezes the Computer233
  - Poor Scanned Image Quality234
- Embedded Web Server Does Not Open235
- Contacting Customer Support236
Notices237
- Product Information237
- Edition Notice237
- Power Consumption242
Index251

Lexmark MX310 - Paper jam in the front door

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