Lexmark MX310 - Can send but not receive faxes

Action Yes No
Step 9
a Temporarily disable call waiting. Contact your telephone
company to obtain the keypad sequence for temporarily
disabling call waiting.
b Try sending or receiving a fax.
Can you send or receive a fax?
The problem is
solved.
Go to step 10.
Step 10
a Temporarily disable voice mail service. For more information,
contact your telephone company.
Note: If you want to use both voice mail and the printer, then
consider adding a second telephone line for the printer.
b Try sending or receiving a fax.
Can you send or receive a fax?
The problem is
solved.
Go to step 11.
Step 11
Scan the original document one page at a time.
a Dial the fax number.
b Scan the document one page at a time.
Can you send or receive a fax?
The problem is
solved.
Contact
customer
support.
Can send but not receive faxes
Action Yes No
Step 1
Check the tray or feeder.
If empty, then load paper in the tray or feeder.
Can you receive faxes?
The problem is
solved.
Go to step 2.
Troubleshooting 228