Lexmark Pro915 User Manual

Pro910 Series User's Guide
July 2011 www.lexmark.com
Machine type(s):
4449
Model(s):
901

Lexmark Pro915 Specifications

General

Functions	Print, Copy, Scan, Fax
Maximum Print Speed (Black)	Up to 33 ppm
Maximum Print Speed (Color)	Up to 30 ppm
Duplex Printing	Yes
Scan Type	Flatbed, ADF
Fax Resolution	300 x 300 dpi
Fax Transmission Speed	33.6 Kbps
Printer Type	All-in-One
Maximum Paper Size	8.5 x 14 inches
Connectivity	USB, Ethernet
Operating System Compatibility	Windows, Mac
Display	4.3-inch color touchscreen

Summary

Safety Information

About Your Printer

Minimizing Printer Environmental Impact

Details on conserving energy and paper to reduce the printer's environmental impact.

Finding Printer Information

Information on publications, setup documentation, and web resources for printer details.

Ordering and Replacing Supplies

Ordering Ink Cartridges

Information on available ink cartridges, including item numbers and types.

Using Genuine Lexmark Ink Cartridges

Recommendation to use genuine Lexmark ink for superior quality and printer longevity.

Using Printer Control Panel and Menus

Printer Control Panel Overview

Overview of printer control panel buttons and their functions for operation.

Understanding the Home Screen

Explanation of the printer's home screen selections for initiating actions and changing settings.

Navigating Touch Screen Menus

Instructions on using touch screen gestures like scrolling and accepting for menu navigation.

Changing Sleep Timeout

Guide on adjusting the printer's Sleep mode timeout to conserve energy.

Saving Paper and Energy

Steps to activate 2-Sided Printing and reduce Sleep timeout/Screen Brightness.

Restoring Factory Default Settings

Process for resetting all printer settings to their original factory defaults.

Using Printer Software

Minimum System Requirements

Details on supported operating systems and disk space needed for printer software.

Windows Printer Software

Overview of software installed during printer setup for Windows users.

Macintosh Printer Software

Instructions for launching applications and using printer software on Macintosh.

Finding and Installing Optional Software

Steps for Windows and Macintosh users to find and install additional printer software.

Updating Printer Software

Procedures for updating printer software for Windows and Macintosh users.

Reinstalling Printer Software

Steps for uninstalling and reinstalling printer software to resolve issues.

Loading Paper and Original Documents

Loading the Paper Tray

Step-by-step guide on how to load paper into the printer's paper tray.

Loading Envelopes or Photo Paper

Instructions for loading envelopes or photo paper into the paper tray.

Loading Various Paper Types

Guidance on loading different types of paper, including coated, photo, and glossy paper.

Saving Paper Default Settings

How to configure default paper size and type settings for printing.

Loading Documents on Scanner Glass

Process for placing single documents or photos on the scanner glass.

Loading Documents into the ADF

Instructions for loading multi-page documents into the Automatic Document Feeder (ADF).

Printing

Tips for Printing

Advice on optimizing print jobs, including paper choice and quality settings.

Printing Basic Documents

Step-by-step instructions for printing documents on Windows and Macintosh systems.

Collating Printed Copies

How to print multiple copies of a document in collated or uncollated sets.

Printing Multiple Pages on One Sheet

Guide on printing multiple document pages on a single sheet of paper (N-Up printing).

Printing Documents from Memory Card or Flash Drive

How to print documents stored on memory cards or flash drives directly from the printer.

Printing Specialty Documents

Instructions for printing specialized media like envelopes, labels, and custom-size paper.

Working with Photos

Using Memory Card or Flash Drive

Steps for inserting memory cards and flash drives into the printer's slots.

Copying Photos Between Memory Devices

How to copy photos between memory cards, flash drives, and cameras without a computer.

Printing Photos Using Printer Control Panel

Guide on selecting and printing photos directly from the printer's control panel.

Printing Photos from PictBridge Camera

Instructions for printing photos directly from a PictBridge-enabled digital camera.

Printing on Both Sides of the Paper (Duplexing)

Automatic Duplex Printing

How to enable automatic duplex printing for plain paper.

Setting Duplex Printing Dry Time

Adjusting the drying time for duplex printing to ensure ink is dry.

Managing Print Jobs

Finding the Print Queue

Steps to locate and identify the correct print queue on Windows and Macintosh.

Creating a Print Queue

Procedures for adding a new printer queue on Windows and Macintosh.

Setting Default Printer

How to designate a printer as the default for print jobs on Windows and Macintosh.

Changing Default Printing Mode

Adjusting default print quality settings to conserve ink.

Pausing Print Jobs

Instructions for pausing individual or all print jobs in the queue.

Resuming Print Jobs

How to resume paused print jobs on Windows and Macintosh.

Canceling Print Jobs

Steps to cancel print jobs from the printer control panel or computer.

Copying

Tips for Copying

Advice for optimal copying, including document loading and scanner cover usage.

Making Copies

Step-by-step guide for creating copies using the printer's control panel.

Copying an ID Card

Instructions for copying both sides of an ID card onto a single page.

Enlarging or Reducing Images

How to scale documents or photos to fit a page or a custom percentage.

Adjusting Copy Quality

Steps to set the desired copy quality for output.

Making Copies Lighter or Darker

How to adjust the darkness level of copies using a slider.

Collating Copies

How to collate multiple copies of a document as sets.

Placing Separator Sheets Between Copies

How to use separator sheets between pages or copies for organization.

Copying Multiple Pages on One Sheet

Instructions for condensing multiple document pages onto a single copy sheet.

Placing Overlay Message on Pages

How to add an overlay message to each copied page.

Removing Background of Copy

Adjusting the background removal feature for clearer copies.

Making a Duplex Copy

Steps for making automatic duplex copies on supported paper sizes.

Making Duplex Copy Manually

Guide for manually creating duplex copies when automatic duplexing is not available.

Canceling Copy Jobs

How to cancel a copy job from the printer control panel.

Scanning

Tips for Scanning

Advice for optimal scanning, including document loading and scanner glass usage.

Scanning to a Local Computer

Steps for scanning documents to a directly connected computer.

Scanning to a Network Computer

Instructions for scanning documents to a computer on the network.

Scanning Two-Sided Document via ADF

How to scan both sides of a document in a single pass using the ADF.

Scanning to Flash Drive or Memory Card

Steps for saving scanned documents directly to a memory card or flash drive.

Scanning Photos into Editing Application

How to scan photos and open them in a photo editing application.

Scanning Documents into Editing Application

Process for scanning text documents for editing with OCR software.

Scanning Directly to Email via Software

Guide on scanning documents or photos and sending them directly via e-mail.

Scanning to a PDF

Instructions for scanning documents and saving them as PDF files.

Scanning FAQ

Answers to common questions about improving scan quality and settings.

E-mailing

Setting Up Printer for Email

Guide on configuring network connection and e-mail settings for the printer.

Changing Email Settings

How to modify SMTP server settings and other e-mail configurations.

Creating Email Contact List

Process for adding contacts and e-mail groups via the printer control panel.

Creating Email Contact List via Computer

Steps for importing contacts from computer phone books into the printer's list.

Sending Email

Tips and instructions for sending e-mails using the printer's scanning features.

Scanning Document or Photo to Email

How to scan a document or photo and send it as an e-mail attachment.

Canceling an Email

Procedure to cancel an e-mail job in progress.

Faxing

Setting Up Printer for Fax

Scenarios and instructions for connecting the printer to different types of telephone lines.

Configuring Fax Settings

How to configure fax settings via the printer control panel or fax software.

Creating a Contact List

Steps for creating a fax contact list using the printer control panel or fax software.

Sending Faxes

Tips and instructions for sending faxes using the ADF or scanner glass.

Receiving Faxes

Advice for receiving faxes, including auto-answer and manual settings.

Receiving Faxes Automatically

How to set the printer to automatically receive incoming faxes.

Receiving Faxes Manually

Steps for manually receiving faxes when auto-answer is off.

Faxing FAQ

Answers to common questions about fax setup, splitters, and dialing prefixes.

How Many Rings Should I Set?

Guidance on setting the number of rings before the printer answers calls.

How to Set Distinctive Ring

Instructions for setting the correct ring pattern for distinctive ring services.

Checking Dial Tone

Procedures to verify the telephone line and printer connection for dial tone.

Adjusting Speaker Volume

How to adjust the printer's speaker volume for dialing.

Managing Fax and Voice Calls

Tips for managing shared lines between fax and voice calls.

Voice Mail Service Settings

Recommendations for using voice mail services with the printer.

Changing Fax Resolution

How to adjust fax resolution to improve transmission success.

Adjusting Fax Quality for Reception

Advice on adjusting fax quality when high-resolution faxes are not received.

Scheduling Fax Transmission

Instructions for scheduling faxes to be sent at a later time.

Sending Fax Using Phone Card

Guide on sending faxes using a phone calling card.

Verifying Fax Transmission Success

How to set up confirmation reports for sent faxes.

Viewing Fax History

How to view or print fax history logs on the printer display.

Printing Fax on Both Sides

How to configure incoming faxes to print on both sides of the paper.

Forwarding Faxes

Instructions for enabling and disabling fax forwarding.

Blocking Faxes

How to block faxes from specific numbers or unidentified senders.

Retrieving Failed Faxes

Information on retrieving faxes saved in printer memory.

Networking

Wireless Network Compatibility

Information on the printer's compatibility with wireless network standards.

Supported Network Security Options

Details on supported wireless security protocols like WPA2/WPA and WEP.

Printing Network Setup Page

How to print a network setup page listing printer configuration settings.

Information for Wireless Network Setup

List of required information like SSID, security key, and network name.

Information for Advanced Wireless Setup

Details on Wireless Mode, Network Name (SSID), Authentication, and Encryption.

Installing Printer on Wireless Network

Step-by-step guide for installing the printer on a wireless network for Windows and Mac.

Installing Printer on Other Computers

How to install the printer driver on additional computers connected to the network.

Interpreting Network Indicator Status

Explanation of network indicator lights and their meanings.

Adding Printer to Wireless Network

Steps to add the printer to an existing wireless network.

Assigning Static IP Address

How to manually assign a static IP address to the printer.

Changing Wireless Settings After Installation

Procedures to modify wireless settings on the printer after initial setup.

Advanced Wireless Setup

Guide for setting up an ad hoc wireless network between the printer and a computer.

Configuring Printer Wirelessly Using WPS

Instructions for using Wi-Fi Protected Setup (WPS) for wireless configuration.

Switching Connection Types (Windows)

How to change printer connection types on Windows.

Using Printer Wirelessly

Steps to set up wireless printing for computers currently using USB or Ethernet.

Using Printer Locally (USB)

How to connect and use the printer locally via USB.

Using Printer Over Ethernet Network

Instructions for connecting and using the printer via an Ethernet network.

Selecting the Printer

Steps to select and set the printer as the default in the printers folder.

Switching Connection Types (Macintosh)

How to change printer connection types on Macintosh.

Adding the Printer

Procedures for adding a printer to Mac OS X or Windows environments.

Sharing Printer in Windows Environment

How to share a printer connected to a Windows computer with other computers.

Sharing Printer in Macintosh Environment

How to share a printer connected to a Macintosh computer with other Macs or Windows PCs.

Installing Printer on Ethernet Network

Step-by-step guide for installing the printer on an Ethernet network.

Configuring Security

Information on WEP, WPA/WPA2, and other security types for wireless networks.

Configuring 802.1X Authentication

Steps for configuring 802.1X authentication mechanisms.

Networking FAQ

Answers to common questions about Wi-Fi Protected Setup, WEP/WPA keys, and SSIDs.

What is Wi-Fi Protected Setup?

Explanation of WPS for easy wireless network setup.

Finding WEP Key or WPA/WPA2 Passphrase

Guidance on locating WEP keys and WPA/WPA2 passphrases.

What is an SSID?

Definition of Service Set Identifier (SSID) and its role in wireless networks.

Finding Your SSID

How to locate the wireless network's SSID.

What is a Network?

Definition of a network and its components.

Determining Network Security Type

How to determine the security type of a wireless network.

Home Network Configuration

Examples of common home network setups for printers and computers.

What is a USB Cable?

Explanation of USB cables and their use in connecting devices.

Why Need Installation Cable?

Reason for using an installation cable during wireless setup.

Attaching the USB Cable

Steps for physically connecting the USB cable to the printer and computer.

Infrastructure vs. Ad Hoc Networks

Comparison of infrastructure and ad hoc wireless network modes.

Finding Signal Strength

How to check wireless signal strength for computer and printer connectivity.

Improving Wireless Signal Strength

Tips for improving wireless signal quality by removing obstacles and interference.

Connecting to Same Wireless Network

Steps to verify that the computer and printer are on the same wireless network (SSID).

Simultaneous USB and Network Connection

Information on simultaneous USB and network connections.

What is a MAC Address?

Definition of a MAC address and its role in network identification.

Finding the MAC Address

Where to locate the printer's MAC address.

What is an IP Address?

Definition of an IP address and its function in network communication.

What is TCP/IP?

Explanation of the TCP/IP protocol suite used in networks.

Locating IP Addresses

Methods to find IP addresses for Windows and Macintosh computers.

Locating Printer IP Address

How to find the printer's IP address from the network setup page or settings.

What is a Key Index?

Explanation of WEP key indices used in wireless network configuration.

Guided vs. Advanced Setup

Comparison of guided versus advanced wireless setup methods.

Using SmartSolutions

What are SmartSolutions?

Overview of SmartSolutions for creating custom printer tasks and viewing online content.

Creating and Customizing Printer Solutions

Steps to create, customize, and download solutions from the SmartSolutions website.

Maintaining the Printer

Maintaining Ink Cartridges

Information on automatic maintenance cycles and checking ink levels.

Checking Ink Levels

How to check ink levels using the printer control panel or software.

Aligning the Printhead

Instructions for aligning the printhead to correct jagged or wavy text.

Cleaning Printhead Nozzles

Steps for cleaning printhead nozzles to improve print quality.

Cleaning Printer Exterior

Guide on safely cleaning the printer's exterior surfaces.

Cleaning Scanner Glass

How to clean the scanner glass for clear scans.

Cleaning the Touch Screen

Instructions for cleaning the printer's touch screen display.

Moving Printer to New Location

Precautions to follow when moving the printer to a new location.

Troubleshooting

Before Troubleshooting

A checklist of basic steps to solve common printer problems.

If Troubleshooting Does Not Solve Problem

Resources for further assistance, including the Lexmark support website.

Setup Troubleshooting

Common setup issues and their solutions, such as language errors or software installation problems.

Incorrect Language on Display

Steps to change the display language using the printer menus.

Installation Screen Did Not Appear

Solutions for when the installation screen does not launch automatically.

Software Did Not Install

Troubleshooting steps if the printer software fails to install correctly.

Print Job Not Printing or Missing Pages

Solutions for print jobs that do not complete or have missing pages.

Printer Printing Blank Pages

Possible causes and solutions for the printer outputting blank pages.

Printer Busy or Not Responding

Steps to take when the printer is unresponsive or stuck in Sleep mode.

Cannot Delete Documents from Print Queue

Troubleshooting steps if documents cannot be removed from the print queue.

Cannot Print Through USB

Solutions for issues preventing printing via a USB connection.

Understanding Printer Messages

Explanations and solutions for common printer error messages.

Alignment Problem

How to resolve alignment problems by checking cartridges and paper.

Cannot Collate Job

Solutions for jobs that fail to collate correctly.

Change Paper Source to Size Paper

How to resolve issues related to incorrect paper source or size settings.

Communication Error

Troubleshooting steps for communication errors with the destination.

Duplex Unit Missing Error

Solutions for the 'Duplex Unit Missing' error message.

Ink Cartridge Error

Solutions for authentication errors with installed ink cartridges.

Ink Low Error

What to do when the ink level is low and replacement is needed.

Clearing Paper Jams

Overview of sections related to clearing different types of paper jams.

Paper Jam in Printer

Instructions for clearing paper jams within the printer.

Paper Jam in Duplex Unit

How to clear paper jams from the printer's duplex unit.

Paper Jam in ADF

Steps for clearing paper jams in the Automatic Document Feeder (ADF).

Paper or Specialty Media Misfeeds

Solutions for paper misfeeds or jams with specialty media.

Print Troubleshooting

General information and solutions for print quality and speed issues.

Poor Quality at Page Edges

Troubleshooting steps for print quality issues specifically at the edges of the page.

Streaks or Lines on Printed Image

Solutions for resolving streaks or lines appearing on printed output.

Slow Print Speed

Troubleshooting steps for slow printing performance.

Computer Slows Down When Printing

Solutions for issues where the computer performance degrades during printing.

Copy and Scan Troubleshooting

Troubleshooting common issues related to copying and scanning functions.

Copier or Scanner Does Not Respond

Steps to take when the copier or scanner function is unresponsive.

Scanner Unit Does Not Close

Solutions for errors where the scanner unit fails to close properly.

Poor Copy or Scanned Image Quality

Troubleshooting steps for improving the quality of copied or scanned images.

Scan Was Not Successful

Troubleshooting steps when a scan operation fails.

Scanning Takes Too Long or Freezes Computer

Solutions for scanning processes that are excessively slow or cause the computer to freeze.

Cannot Scan to Computer Over Network

Troubleshooting steps for network scanning failures.

E-mail Troubleshooting

Troubleshooting common issues related to sending and receiving emails.

Cannot Send Email

Troubleshooting steps for errors encountered when sending emails.

Cannot Attach Files

Solutions for issues related to attaching files to emails.

Fax Troubleshooting

Troubleshooting common issues related to faxing operations.

Fax Troubleshooting Checklist

An essential checklist for diagnosing and resolving fax connection problems.

Cannot Send Faxes

Troubleshooting steps for errors encountered when sending faxes.

Cannot Receive Faxes

Solutions for issues preventing the printer from receiving faxes.

Cannot Run Fax Software

Troubleshooting steps for issues preventing the fax software from running.

Fax Error Messages on Control Panel

Explanations and solutions for fax-related error messages on the printer panel.

Memory Card Troubleshooting

Troubleshooting common issues related to memory card insertion and recognition.

Network Troubleshooting

Troubleshooting common issues related to network connectivity.

Network Troubleshooting Checklist

An essential checklist for diagnosing and resolving network connectivity problems.

Continue Button Unavailable

Troubleshooting steps when the 'Continue' button is not active or available.

Firewall Interference with Printing

Solutions for issues where computer firewalls block wireless printing.

Lost Connection with VPN

Troubleshooting steps for lost printer connection when using a VPN.

Wireless Troubleshooting

Troubleshooting common issues related to wireless network connectivity.

Resetting Wireless Settings to Defaults

Procedure to reset wireless network settings to factory defaults.

Cannot Print Over Wireless Network

Troubleshooting steps for problems printing wirelessly.

Notices

Product Information

Details about the product name, machine type, and model number.

Edition Notice

Information regarding the publication date and potential inaccuracies.

US Government Rights

Information on software rights for US government use.

Trademarks

List of trademarks associated with Lexmark and other companies.

FCC Compliance Information

FCC compliance statement, including limits for digital devices and interference.

Noise Emission Levels

Measured noise emission levels for different printer modes.

WEEE Directive Information

Information on recycling programs and procedures for electronic products.

Product Disposal Guidelines

Guidance on proper disposal and recycling of the printer and supplies.

Battery Notice

Notice regarding perchlorate material in batteries and special handling.

ENERGY STAR Certification

Information about ENERGY STAR certification for Lexmark products.

Temperature Information

Specifications for ambient, shipping, and storage temperatures.

Power Consumption Details

Details on the product's power consumption characteristics in various modes.

Industry Canada Compliance

Canadian compliance statement regarding interference-causing equipment.

European Community Directives Conformity

Statement of conformity with EU directives for electromagnetic compatibility and safety.

US Telephone Network FCC Requirements

FCC requirements for connecting equipment to the US telephone network.

Canadian Telephone Network Notice

Technical specifications and notices for the Canadian telephone network.

New Zealand Telephone Network Notice

Special conditions and requirements for the New Zealand telephone network.

Statement of Limited Warranty

Details of the limited warranty for the Lexmark Pro910 Series in the US and Canada.