2 Firmly grasp the paper on both sides, and then gently pull it out.
Note: Make sure all paper fragments are removed.
3 Reattach the ADF tray until it snaps into place.
4 Touch OK or press , depending on your printer model.
Paper or specialty media misfeeds
These are possible solutions if paper or specialty media misfeeds or skews, or if multiple sheets feed or stick
together. Try one or more of the following:
CHECK PAPER CONDITION
Use only new, unwrinkled paper.
CHECK PAPER LOADING
• Load a smaller amount of paper into the printer.
• Load paper with the print side facedown. (If you are not sure which side is the printable side, see the
instructions that came with the paper.)
• Check the loading instructions for your paper or specialty media.
REMOVE EACH PAGE AS IT IS PRINTED
ADJUST THE PAPER GUIDES TO FIT THE LOADED PAPER
Troubleshooting
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