Scanner ADF Cover Open
Try one or more of the following:
• Close the ADF cover to clear the message.
• Press to cancel the current scan job.
Scanner Disabled
Try one or more of the following:
• Check the printer software settings or the Administration settings from the printer to enable the scanner.
• Touch OK to clear the message.
Security Certificate Error
Try one or more of the following:
• Touch Set Date to check the printer date, and then try to reconnect to the server.
• Touch OK to clear the message.
Short Paper
Try one or more of the following:
• Touch OK or press , depending on your printer model.
• Make sure the paper size is correctly set.
• Load paper with the correct size in the tray or on the paper support.
• Check the paper guides, and then make sure the paper is properly loaded in the tray or on the paper support.
• Cancel the current print job.
SmartSolutions Update Failed
Try one or more of the following:
• Make sure your printer and computer are each connected to the Internet through an Ethernet or wireless
connection.
• Make sure your printer is securely connected to the host computer, print server, or other network access point.
• Touch OK to clear the message.
Standard Network Software Error
Try one or more of the following:
• Touch Continue to clear the message.
• Turn the printer off and then back on to reset the printer.
Troubleshooting
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