Troubleshooting
• “Setup troubleshooting” on page 48
• “Print troubleshooting” on page 51
• “Copy troubleshooting” on page 54
• “Scan troubleshooting” on page 55
• “Fax troubleshooting” on page 57
• “Jams and misfeeds troubleshooting” on page 59
• “Error messages” on page 60
• “Removing and reinstalling the software” on page 61
Setup troubleshooting
• “Power button is not lit” on page 48
• “Software does not install” on page 48
• “Page does not print” on page 49
• “Cannot print from digital camera using PictBridge” on page 51
Power button is not lit
1 Disconnect the power supply cord from the wall outlet, and then from the printer.
2 Plug the cord all the way into the power supply port on the printer.
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3 Plug the cord into an electrical outlet that other electrical devices have been using.
4 If the light is not on, press .
Software does not install
The following operating systems are supported:
• Windows 98/Me
• Windows 2000
• Windows XP
Check that your computer meets the minimum system requirements listed on the box.
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