Lexmark X9575 - Wireless Setup Program Cannot Communicate with the Printer During Installation

The security key must follow the following criteria:
WEP key
• Exactly 10 or 26 hexadecimal characters. Hexadecimal
characters are A–F, a–f, and 0–9.
• Exactly 5 or 13 ASCII characters. ASCII characters are
letters, numbers, punctuations, and symbols found
on a keyboard.
WPA key
• Up to 64 hexadecimal characters. Hexadecimal
characters are A–F, a–f, and 0–9.
• From 8 to 63 ASCII characters. ASCII characters are
letters, numbers, punctuations, and symbols found
on a keyboard.
Wireless setup program cannot communicate with the printer
during installation
These are possible solutions. Try one or more of the following:
CHECK POWER
Make sure the light is on.
CHECK THE INSTALLATION CABLE
Windows users only
1 Disconnect the installation cable, and check it for any obvious damage.
2 Firmly plug the rectangular end of the USB cable into the USB port of the computer.
The USB port is marked with the USB symbol.
3 Firmly plug the square end of the USB cable into the USB port on the back of the printer.
4 Cancel the software installation.
5 Do one of the following:
• In Windows Vista, click .
• In Windows XP and earlier, click Start.
6 Click Programs or All Programs ªLexmark 9500 Series.
7 Click Wireless Configuration Utility.
8 Follow the instructions on the computer screen.
Mac users only
1 Disconnect the installation cable, and check it for any obvious damage.
2 Firmly plug the rectangular end of the USB cable into the USB port of the computer.
The USB port is marked with the USB symbol.
3 Firmly plug the square end of the USB cable into the USB port on the back of the printer.
4 From the Finder desktop, double-click the Lexmark 9500 Series folder.
5 Double-click Wireless Setup Assistant.
6 Follow the instructions on the computer screen.
Troubleshooting
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