2-17
DIGITAL DISPLAY & MEDIA TRAINING MASTER
5. MISCELLANEOUS
5-1. No Power
The unit will not turn on.
Is the unit plugged in?
NO
YES
Make sure the unit is plugged into a surge protector or the wall.
Does the unit turn on when the
power button is pressed on the
unit?
NO
YES
See if the unit will turn on when the power button the unit is pressed.
If the unit turns on, then troubleshoot the remote control using the
Remote Control Not Working call flow.
Is the unit plugged into a surge
protector?
NO
YES
Make sure the surge protector is plugged into a wall outlet.
Also make sure the surge protector is turned on or does not need to be
reset due to a recent surge.
Does the unit work when plugged
into another outlet?
NO
YES
Test the unit in another outlet. If the unit works, then the problem is the
outlet where the unit was connected. If the issue is the BD, then set up
service for BD according to BD service guide.
Have there been any lightning
strikes or power outages?
NO
If BD failed due to lightning strike or a power surge, this is not covered by
warranty. Follow guidelines for service for a BD out of warranty.
To Next Page
Loading...
Need help?
General
