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DIGITAL DISPLAY & MEDIA TRAINING MASTER
6. BD-HTS
6-1. Slow Loading Times for BDs
Why does it take so long to load
my BDs?
NO
The loading times for a blu-ray disc is 30 seconds. When a customer
switches from one disc to another, the lens will change which is what
causes the delay. Blu Ray require different lasers to read the discs.
Why does it take so long to boot
my BD?
NO
The booting times for the BD is 20 seconds. When the set is booted,
it takes a little long time to loading the OS program.
6-2. Booting Times
6-3. Ethernet Port
What is the purpose of the
ethernet port on BD-HTS?
NO
NO
This is used for the unit to access a network dealing with interactive BD
movie menu. BD-HTS can support BD2.0 so that network function is
active in the BD disc. Also, BD-HTS can support VOD service such as
Netflix (USA only).
Why is not the item downloaded
through the network?
Make sure the customer insert the LAN cable into the Ethernet jack.
Make sure the network is active. If it is active, the disc may have a
problem.
If not active, see the network section of OM.
Is there a firmware update
available for BD-HTS?
NO
Yes, firmware updates are available at http://us.lgservice.com that
address some playback issues with movies. Go to device drivers and click
on DVD&VIDEO&SET-TOP. The firmware updates are available there.
Advise the customer to download the firmware and unzip the file.
Also, firmware updates are done by network. Select Home Menu -> Setup
-> Others -> Software update menu.
6-4. Firmware Update Availability
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