LifeSize Icon Video System Guide 31
System issues might include the following:
Adjusting Room Lighting
Ensure that the system maintains the best possible image quality by altering the lighting and background
colors of your environment. If light levels are too low, you may consider adding artificial lighting. Indirect
light from shaded sources or reflected light from pale walls often produces excellent results.
Avoid the following:
• Direct sunlight on the subject matter, the background, or the camera lens, which creates harsh
contrasts
• Direct illumination of the subject matter and camera lens
• Colored lighting
• Harsh side lighting or strong light from above
Camera Issues
If you are unable to pan, tilt, or zoom a camera, ensure that the remote control contains two AAA batteries
that are in good working condition. Verify that no objects are obstructing the sensor on the front of the
camera and that the LED on the front of the camera flashes bright blue when you use the remote control to
perform a task.
Communications Network Warning: the system is binding to the network.
Critical: the system is disconnected or no DHCP server is present.
H.323 Warning: the system is registering with the H.323 gatekeeper.
Critical: registration failed, or the gatekeeper is unreachable.
SIP Registrars Warning: the system is registering with the SIP registrar.
Critical: the registration failed, or the registrar is unreachable.
LifeSize
UVC Transit
Warning: the system failed to connect with LifeSize UVC Transit; the
system is registering with the H.323 gatekeeper or SIP registrar.
Critical: the system failed to connect with LifeSize UVC Transit; the
system failed to register with the gatekeeper or registrar.
System I/O Active
Microphone
Warning: no active microphone is present.
LifeSize Link
Power
Critical: an error occurred with the power to LifeSize Link.
Thermal Fan Speed Critical: the system is overheated.
Temperature
Sensors
Warning: the system is above normal operating temperature.
Critical: the system is overheated and approaching the maximum
allowed operating temperature.
Processes System Status Critical: a process failed.