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Care Communication Web (CCW)
The Care Communication Web (CCW) is the web user interface to the Care Communication System.
Recommendations:
• If the CCM is offline the data visible on the web portal will not be updated before the CCM is online.
• If service is needed from LINAK in relation to a specific person in care, the IMEI number found on the web portal is required.
LINAK does not have access to personal data.
• Your CCW registration implies registration of your contact data, which will be stored as your personal profile.
• The password you have received authorises you, and only you, to use the CCW. You must not make your password available to others.
All users must request their own password and username.
• You will not disclose confidential information that you may obtain through your use of the CCW to any third party without the prior consent
of the person in care.
• Interruptions in the communication service may be caused by events of force majeure, by technical and other measures carried out in the CCS,
the suppliers or network operator, or caused by events to improve the services, e.g. maintenance, repairs, system-related updates and expansions.
Warnings
• Be aware that the CCS is not intended as a life-supporting or emergency equipment. It is only intended as a communication and comfort system
for people in need of care.
Care Communication App (CCA)
The Care Communication App (CCA) provides instant intelligent messages and direct voice communication from the care bed to the caregivers.
Recommendations:
• Remember that the smart phone data must be enabled in order to use the app.
• The password you have received, authorises you, and only you, to use the CCA. You must not make your password available to others.
All users must request their own password and username.
• You will not disclose confidential information that you may obtain through your use of the CCA to any third party without the prior consent
of the person in care.
• The ability to communicate to the CCS will require the CCA to have internet connection.
• You are required to keep your app updated to the latest version, if you want to keep using the CCA.
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