43
Chapter 6: Using the Web-based Utility
The Voice Tab
IP Telephony System
AA script 1-3. These are used to define the three auto-attendant scripts. Refer to “Appendix C: Dial Plan and
Auto-Attendant Scripting for Advanced Users” for more details.
DayTime AA. To enable the daytime auto-attendant, select yes. Otherwise, select no. The default is yes.
DayTime. Enter the daytime hours for the daytime auto-attendant in 24-hour format. Enter the start and end
times in this format:
start=hh:mm:ss;end=hh:mm:ss
(hh for hours, mm for minutes, and ss for seconds)
For example, start=9:0:0;end=17:0:0 means the start time is 9 AM and the end time is 5 PM. The other hours
(5 PM to 9 AM) are considered nighttime hours.
If you do not enter start and end times, then the whole day (24 hours) is considered as daytime, so the nighttime
auto-attendant will not be used, even if it is enabled.
DayTime AA Script. Select the daytime auto-attendant script that you want to use, 1, 2, or 3. The default is 1.
DayTime Answer Delay. Select the number of seconds you want the daytime auto-attendant to wait before
answering. The default is 12 seconds.
NightTime AA. To enable the nighttime auto-attendant, select yes. Otherwise, select no. The default is no.
NightTime AA Script. Select the nighttime auto-attendant script that you want to use, 1, 2, or 3. The default is 1.
NightTime Answer Delay. Select the number of seconds you want the nighttime auto-attendant to wait before
answering. The default is 0 seconds.
Weekend/Holiday AA. To enable this auto-attendant, select yes. Otherwise, select no. The default is no.
Weekends/Holidays. When the weekend/holiday auto-attendant is enabled, you can use this setting to specify
the weekends and holidays. Up to four weekend days can be defined. Use this format:
[wk=n1[,ni];][hd=mm/dd/yyyy|mm/dd/yyyy-mm/dd/yyyy[,mm/dd/yyyy|mm/dd/yyyy-mm/dd/yyyy];]
(wk for weekend, which can be 1 for Monday to 7 for Sunday)
(hd for holiday, which does not have to include the year)
For example, wk=6,7;hd=1/1,2/21/2006,5/30/2006,12/19/2006-12/30/2006 means that Saturdays and Sundays
are the weekends. Holidays are January 1-2, 2006; May 30, 2006; and December 19-30, 2006.
To Next Page
Loading...
