Logitech G G403 Wireless - User Manual

Frequently Asked Questions
 +Finding the correct .exe file for a gaming-mouse profile
If you're having trouble with profile detection, you may not have the profile associated with the
correct or active game .exe file.
To find the active .exe for a game, you can either:
 Associate automatically using a G-Series keyboard with an LCD screen (see
360023243694).
OR
 Find the .exe through Windows Task Manager (see 360023243694).
NOTE: You only need to do one of the above if the profile is not associated correctly. If you can
point to the correct .exe when creating a profile, you don't need to do either one.
 +Troubleshooting gaming mouse profile detection using Logitech Gaming Software
You can configure your gaming mouse separately for each game or application on your computer
(see 360023406553 for instructions). When a game is launched, the profile associated with it
should activate. Sometimes, the profile doesn't activate properly, which can prevent game-
specific settings from being applied.
When a game profile isn't activating properly:
 Try using a Persistent Profile (see answer 360023406553 for instructions).
NOTE: Using a persistent profile will help you determine if the Logitech Gaming
Software is working properly.
 Make sure the correct .exe file is selected for the game (see answer 360023406553 for
help).
 Check that both the single player and multiplayer .exe files have profiles (see
answer 360023406553 for help).
 +Troubleshooting mouse button assignments and macros using Logitech Gaming
Software
When your button assignments and macros aren't working the way you configured them, the
problem usually has to do with the active profile.
Here are some ways to try and resolve this issue:
 Lock the profile while the game is running (see answer 360023406013 for instructions).

Logitech G G403 Wireless Specifications

General

Type	Gaming Mouse
Sensor	PMW3366
Polling Rate	1ms
Buttons	6
Lighting	RGB
Max Speed	400 IPS
Max Acceleration	40 G
Dimensions	124 x 68 x 43 mm
Color	Black
Wireless	Yes
DPI Range	200 – 12, 000 DPI
Weight	87 g (without cable)
Compatibility	Windows, macOS
Connectivity	USB

Summary

Finding Correct.exe File

Associate via G-Series Keyboard

Link profile using G-Series keyboard with LCD screen.

Find.exe via Task Manager

Locate game executable file using Windows Task Manager.

Troubleshooting Profile Detection

Persistent Profile Check

Use persistent profile to verify LGS functionality.

Verify Correct.exe File

Ensure the right executable is assigned to the profile.

Check Multiplayer.exe Profiles

Check profiles exist for both single and multiplayer executables.

Troubleshooting Button Assignments

Lock Profile During Gameplay

Lock the active profile to prevent button assignment issues.

Troubleshooting Profile Issues

Persistent Profile for Software Check

Use persistent profile to check Logitech Gaming Software.

Ensure Correct.exe Selection

Confirm the correct .exe file is selected for the game.

Verify Multiplayer.exe Profiles

Confirm profiles exist for both single and multiplayer executables.

Gaming Mouse Cursor Issues

Connection and Surface Checks

Ensure firm USB connection, try different mouse pad, clean sensor.

Avoid Specific Surface Types

Avoid using mouse on glass, wood, high gloss, or reflective surfaces.

Profile Stops Working After Update

USB Hubs & KVM Compatibility

Setting Per-Profile DPI

Installing Logitech Gaming Software

Launch LGS Application

Open the Logitech Gaming Software application.

Access Pointer Settings

Navigate to the pointer settings configuration menu.

Enabling Per-Profile Pointer Settings

Programming Mouse Buttons

Launch LGS

Open the Logitech Gaming Software application.

Access Button Customization

Navigate to the button customization interface.

Editing Button Functions

Select Profile to Edit

Choose a profile to modify its button assignments.

Methods for Button Editing

Edit button functions via drag-and-drop or edit command.

Mouse Function Assignments

Button Assignment Types

Essential Button Assignments

Purchasing a New Receiver

LIGHTSPEED Receiver Pairing

Mouse Pairing Steps

Connect Receiver to PC

Connect the LIGHTSPEED receiver to the computer's USB port.

Download & Launch Utility

Download and start the Logitech Connection Utility.

Initiate Pairing Process

Start the mouse pairing sequence by pressing 'Next'.

Cycle Mouse Power

Turn the mouse power off and then on for pairing.

Confirming Mouse Pairing

Confirm Successful Pairing

Confirm pairing success and proceed with 'Yes' and 'Next'.

Exit Connection Utility

Complete the pairing utility process by clicking 'Finish'.

Fixing Mouse Double-Clicks

Adjusting Windows Click Settings

Windows Click Setting Configuration

Navigate Computer Settings

Access 'Computer' in Windows 7/Vista for settings.

Access Folder Options

Reach Folder and Search Options via the menu bar.

Ensuring Double-Click Behavior

Troubleshooting Mouse Connectivity

Test Across Applications

Verify mouse functionality across different applications.

Bypass Hubs & Test PC

Connect directly to PC, bypass hubs, test on another computer.

Contact Logitech Support

Seek further assistance from Logitech Support.

Addressing Tracking Behavior

Optimizing Mouse Tracking

Adjust DPI & Pointer Speed

Reduce DPI sensitivity in LGS or adjust pointer speed in Windows.

Surface Tuning & Interference

Use surface tuning and manage wireless interference.

Clean Mouse Sensor

Clean the mouse's optical sensor for optimal tracking.

Windows 10 USB Update Issue

Installing Windows Update

Download Latest Update

Obtain the necessary Windows update from Microsoft.

Select Correct System Version

Choose the correct Windows update version based on system architecture.

Windows Update Installation

Recovery Environment Access

Trigger WinRE via Restarts

Trigger Windows 10 Recovery Environment via multiple failed boots.

Navigate WinRE Settings

Access startup settings through WinRE menus.

Safe Mode Troubleshooting

Boot to Safe Mode

Boot into Safe Mode with Networking to access system settings.

Update in Safe Mode

Install available Windows updates within Safe Mode.

Creating Game Profiles

Scanning for New Games

Manual Profile Creation

Name and Describe Profile

Assign a unique name and description to the new profile.

Link Executable File

Link the profile to a specific game executable file.

Lock Profile During Gameplay

Prevent other profiles from activating during gameplay.

Copy Existing Profile Settings

Copy settings from an existing profile as a template.

Viewing Current Profiles

LGS Installation Errors

LGS Release Notes

Choosing Mouse Modes

Customizing Mouse Lighting

Lighting Zone Selection

Lighting Effects Options

Customizing Pointer Settings

Automatic Game Detection Mode

Pointer Settings in Automatic Mode

Adjust DPI Levels

Adjust DPI levels using the sensitivity graph.

Set Default DPI

Set a default DPI level for the mouse.

Assign Shift DPI

Assign a DPI level to the Shift button for quick changes.

Change Report Rate

Adjust the mouse's report rate for performance tuning.

Configure Advanced Settings

Configure advanced pointer settings like per-profile options and acceleration.

On-Board Memory Mode

Pointer Settings in On-Board Mode

Set Default DPI

Set a default DPI level for the mouse.

Assign Shift DPI

Assign a DPI level to the Shift button for quick changes.

Change Report Rate

Adjust the mouse's report rate for performance tuning.

Customize Button Functions

Personalize mouse button functions through right-click options.

Managing Mouse Battery

Check Battery Status

View battery status within the Logitech Gaming Software.

Charge the Mouse Battery

Connect the mouse via USB to charge its battery.

Enabling Automatic Detection

Surface Tuning Your Mouse

Apply Surface Tuning Presets

Apply a preset surface tuning profile.

Create Custom Surface Tuning

Create a custom surface tuning profile.

Start Tuning Process

Begin the custom surface tuning calibration.

Complete Tuning Process

Complete tuning by releasing the mouse button.

Managing Mouse Power Settings

Connecting Mouse to Computer

Wireless Mode Connection

Use the mouse in wireless mode via USB receiver.

Wired Mode Connection

Connect the mouse using a USB charging cable.

Installing Mouse Weight

Securing Mouse Weight