MacroAir Technologies AirVolution-D 370 User Manual

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Rev. Date 040218
Troubleshooting
Code Name
Code
Type
Factory
Setting
Description Symptoms Troubleshooting Tips
1010
Heatsink
Temperature
High Fault
Auto-
Reset
85C
Fan Stopping
Intermittently
1. Conrm that heatsink temperature Is
below 110C
2. Conrm that end caps are open and
there is no blockage in the blades (AVD3)
3. Conrm that the quick link on the
safety cable is not pulling the rubber
boot closed (AVD3)
4. Conrm that the ambient temperature
is below 50C
5. Start the fan earlier in the day before
the ambient temperature rises
1011
Ambient
Temperature
High Warning
Warning 75C
Fan Slowing/
Stopping
Intermittently
1. Conrm that ambient temperature Is
below 50C
2. Start the fan earlier in the day before
the ambient temperature rises
1012
Ambient
Temperature
High Fault
Auto-
Reset
80C
Fan Stopping
Intermittently
1. Conrm that ambient temperature Is
below 50C
2. Start the fan earlier in the day before
the ambient temperature rises
1013
Phase Current
Following Error
Auto-
Reset
Fan Stopping
Intermittently
Fan Not Starting
Fan “Twitching”
Fan Not Able
To Run Above
A Certain
Percentage
Fan Running
Slowly/
Irregularly
Grinding/
”Groaning”
Sounds
1. Turn incoming power off for two
minutes, turn back on
2. Conrm power is within fan’s
specications
3. Ensure that blade length is properly
set
4. Conrm motor leads are stripped
(gen 2 370)
1017
Keep-Alive
Timeout
Auto-
Reset
10s
Fan Randomly
Stops
Fan Will Not
Start
1. Conrm whether touchpad was
unplugged or not
2. Conrm that CAT5 is under 100ft
3. Conrm that CAT5 is from factory and
has not been modied
4. Conrm that CAT5 is shielded
5. Conrm that repeaters are properly
installed on the network
6. Double check network splices
7. Plug touchpad directly into board

MacroAir Technologies AirVolution-D 370 Specifications

General

Brand	MacroAir Technologies
Model	AirVolution-D 370
Category	Fan
Language	English