What to do if my MacroAir Technologies AirVolution-D 370 has a Hall Error?
If your MacroAir Technologies Fan is showing a Hall Error, confirm that the hall sensor is properly plugged into the drive.
What to do if my MacroAir Technologies AirVolution-D 370 displays a Supply Voltage Low Fault?
If your MacroAir Technologies Fan is showing a Supply Voltage Low Fault, it means the controller has detected that the bus voltage is below the required threshold and has disabled the fan. To resolve this: 1. Turn the incoming power off for two minutes, then turn it back on. 2. Ensure the incoming power supply meets the fan’s specifications. 3. Check if there have been recent power outages or storms in your area. 4. Verify that the motor wiring is correct.
What to do if my MacroAir Technologies AirVolution-D 370 shows a Supply Voltage High Warning?
If you receive a Supply Voltage High Warning on your MacroAir Technologies Fan, it means the controller is detecting that the bus voltage is nearing the upper threshold. You can try the following steps to resolve this: 1. Turn off the incoming power for two minutes, then turn it back on. 2. Confirm that the power supply is within the fan’s specified limits. 3. Check for any voltage spikes using a power quality recorder. 4. Verify that the motor wiring is correct.
What to do if my MacroAir Technologies AirVolution-D 370 displays a Supply Voltage Low Warning?
If your MacroAir Technologies Fan displays a Supply Voltage Low Warning, it indicates that the controller is monitoring the bus voltage and it's close to falling below the minimum threshold. Here’s what you can do: 1. Turn off the incoming power to the fan for two minutes, and then turn it back on. 2. Ensure that the incoming power supply meets the fan’s specifications. 3. Consider whether there have been any recent power outages or storms in the area that could have affected the voltage. 4. Confirm that the motor wiring is correctly configured.
Why is my MacroAir Technologies AirVolution-D 370 showing a Motor Temperature High Fault?
If your MacroAir Technologies Fan is showing a Motor Temperature High Fault, here are some steps to take: 1. Ensure that the motor temperature is below 110C. 2. Check that the end caps are open and there are no blockages in the blades, especially if you have an AVD3 model. 3. For AVD3 models, verify that the quick link on the safety cable is not pulling the rubber boot closed. 4. Confirm that the ambient temperature is below 50C. 5. Consider starting the fan earlier in the day, before the ambient temperature rises too high.
What should I do if my MacroAir Technologies AirVolution-D 370 Fan displays an EEPROM Read Error?
If your MacroAir Technologies Fan displays an EEPROM Read Error, turn the incoming power off for two minutes, then turn it back on.
What should I do if my MacroAir Technologies AirVolution-D 370 Fan shows a Keep-Alive Timeout error?
If your MacroAir Technologies Fan displays a Keep-Alive Timeout error, follow these steps to troubleshoot: 1. Confirm whether the touchpad was unplugged or not. 2. Ensure that the CAT5 cable is under 100ft in length. 3. Verify that the CAT5 cable is from the factory and has not been modified. 4. Confirm that the CAT5 cable is shielded. 5. Make sure that repeaters are properly installed on the network. 6. Double-check all network splices. 7. Plug the touchpad directly into the board.
What to do if my MacroAir Technologies Fan has a Stalled Rotor?
If your MacroAir Technologies Fan has a Stalled Rotor, check the following: 1. Make sure that there are no obstructions blocking the blades. 2. Ensure that the blades can turn freely by hand.
What should I do if my MacroAir Technologies AirVolution-D 370 Fan shows a Phase Current Following Error?
If your MacroAir Technologies Fan is showing a Phase Current Following Error, here are some steps to take: 1. Turn the incoming power off for two minutes, then turn it back on. 2. Confirm that the power supply is within the fan’s specifications. 3. Make sure that the blade length is properly set. 4. If you have a Gen 2 370 model, confirm that the motor leads are stripped.
What should I do if my MacroAir Technologies Fan shows an Ambient Temperature High Warning?
If your MacroAir Technologies Fan is showing an Ambient Temperature High Warning, here’s what you can do: 1. Make sure that the ambient temperature is below 50C. 2. Try starting the fan earlier in the day before the ambient temperature rises.
General| Mounting | Ceiling |
|---|---|
| Power | 1.5 HP |
| Type | HVLS Fan |
| Motor Type | Direct Drive Motor |
| Control | Digital touchscreen |
| Speed Settings | Variable |
| Power Consumption | 1, 100 W |
| Material | Aluminum |
Covers electrical risks, pre-installation checks, damaged equipment, and service guidelines.
Explanation of features preventing fan detachment in case of failure.
Includes floor marking, weight, torque, code compliance, and wind conditions.
Ensuring fans do not interfere with sprinkler operation and meet code.
Avoiding strobe effects, mezzanine clearance, and HVAC interaction.
Determining maximum mounting angles and recommended drop lengths.
Table detailing required horizontal and vertical clearance from obstructions.
Introduction to the Rapid Mount Commercial installation.
Introduction to the Fixed Angle Mount installation.
Instructions for installing the optional noise/vibration dampening pad.
Details for I-Beam, Glulam, and Mounting Plate bolt kits.
Links to specific installation sections for Glulam, I-Beam, and Unistrut.
Details for I-Beam, Glulam, and Fixed Angle Mount bolt kits.
Links to specific installation sections for Glulam, I-Beam, and Unistrut.
Instructions for routing power and CAT5e cables to the mounting location.
Accessing the motor unit and warnings about capacitor discharge.
Procedure for attaching and tightening fan airfoils and retaining links.
Identification of fuse block, disconnect switch, and fuses.
Steps for mounting the switch and wiring the power cable.
Steps for mounting the touchpad remote to a wall or electrical box.
Explanation of the functions of each button on the touchpad remote.
Instructions for navigating screens and operating the fan via the remote.
Guidance on checking guy wire tension, condition, and attachment points.
Recommendations for cleaning fan airfoils using safe cleaning agents.
Ensuring the safety cable is intact and properly secured for system integrity.
Notes on changing fan direction and related checks.
Recommended inspection schedule for fan components and structure.
Detailed dimensions for the I-Beam mounting bracket.
Detailed dimensions for the Glulam mounting bracket.
Detailed dimensions for the touchpad remote enclosure.
Detailed dimensions for the touchpad remote LCD display.
Table listing fault codes, descriptions, symptoms, and troubleshooting tips.
Information on what the 50,000-hour warranty covers and its duration.
Details on what is not covered by the manufacturer's warranty.
Contact details for installation assistance, application questions, and sales support.
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