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MacroAir Technologies AirVolution-D 370 - User Manual

MacroAir Technologies AirVolution-D 370
72 pages
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© 2018 MacroAir Technologies Toll Free: 866 668 3247 Fax: 909 890 2313 www.macroairfans.com i
Rev. Date 040218

Questions and Answers

  • G
    Gregory PerezSep 7, 2025
    What does it mean if my MacroAir Technologies AirVolution-D 370 displays Overspeed Fault (Blades Too Short)?
    • B
      Brandy JacksonSep 7, 2025
      If your MacroAir Technologies Fan displays an Overspeed Fault (Blades Too Short), follow these steps: 1. Ensure that the blade length is properly set. 2. Make sure that the blades are correctly installed. 3. Confirm that the incoming power supply is within the fan’s specifications.
  • C
    christopherobrienAug 22, 2025
    What to do if my MacroAir Technologies AirVolution-D 370 Fan shows a Supply Voltage High Fault?
    • D
      debrastewartAug 22, 2025
      If your MacroAir Technologies Fan indicates a Supply Voltage High Fault, the controller has detected that the bus voltage is exceeding the specified threshold and has disabled the fan. Here’s what you should do: 1. Turn the incoming power off for two minutes, then turn it back on. 2. Verify that the power supply is within the fan's specified limits. 3. Use a power quality recorder to check for any voltage spikes. 4. Make sure the motor wiring is correctly connected.
  • J
    Joel WadeSep 5, 2025
    What to do if my MacroAir Technologies Fan has a Phase Current A High Fault?
    • N
      Nicole Castillo DVMSep 5, 2025
      If your MacroAir Technologies Fan is showing a Phase Current A High Fault, try the following steps: 1. Turn the incoming power off for two minutes, then turn it back on. 2. Confirm that the power supply is within the fan's specifications. 3. If you have a Gen 2 370 model, ensure that the motor leads are properly stripped.
  • N
    Nicholas HuffmanSep 3, 2025
    What should I do if my MacroAir Technologies Fan shows an Ambient Temperature High Warning?
    • C
      carriemckenzieSep 3, 2025
      If your MacroAir Technologies Fan is showing an Ambient Temperature High Warning, here’s what you can do: 1. Make sure that the ambient temperature is below 50C. 2. Try starting the fan earlier in the day before the ambient temperature rises.
  • E
    Edward JohnsonSep 2, 2025
    What should I do if my MacroAir Technologies AirVolution-D 370 Fan displays an Ambient Temperature High Fault?
    • D
      derrickwilliamsSep 2, 2025
      If your MacroAir Technologies Fan displays an Ambient Temperature High Fault, consider the following steps: 1. Ensure that the ambient temperature is below 50C. 2. Start the fan earlier in the day before the ambient temperature rises.
  • S
    sharpdeborahAug 31, 2025
    What should I do if my MacroAir Technologies AirVolution-D 370 Fan shows a Heatsink Temperature High Warning?
    • J
      Jacob ChavezSep 1, 2025
      If your MacroAir Technologies Fan shows a Heatsink Temperature High Warning, the controller will reduce the current torque command by 0.5 when the heatsink reaches 75C. To resolve this: 1. Ensure the heatsink temperature is below 90C. 2. Check that the end caps are open and there are no blockages in the blades, especially if you have an AVD3 model. 3. If you have an AVD3 model, confirm that the quick link on the safety cable is not pulling the rubber boot closed. 4. Verify that the ambient temperature is below 50C. 5. Start the fan earlier in the day before the ambient temperature rises.
  • K
    Kimberly MitchellAug 30, 2025
    What to do if my MacroAir Technologies Fan displays a Heatsink Temperature High Fault?
    • C
      Charles FitzgeraldAug 30, 2025
      If your MacroAir Technologies Fan is showing a Heatsink Temperature High Fault, try the following: 1. Make sure the heatsink temperature is below 110C. 2. Check that the end caps are open and there is no blockage in the blades, particularly if you have an AVD3 model. 3. If you have an AVD3 model, confirm that the quick link on the safety cable is not pulling the rubber boot closed. 4. Ensure that the ambient temperature is below 50C. 5. Start the fan earlier in the day before the ambient temperature rises.
  • E
    ericwoodsAug 29, 2025
    Why is my MacroAir Technologies AirVolution-D 370 showing a Motor Temperature High Warning?
    • A
      acrossAug 29, 2025
      If your MacroAir Technologies Fan displays a Motor Temperature High Warning, the controller will reduce the current torque command by 0.5 when the motor reaches 100C. To address this: 1. Make sure the motor temperature is below 90C. 2. Check that the end caps are open and there are no blockages in the blades, especially if you have an AVD3 model. 3. For AVD3 models, ensure that the quick link on the safety cable is not pulling the rubber boot closed. 4. Confirm that the ambient temperature is below 50C. 5. Try starting the fan earlier in the day before the ambient temperature increases.
  • R
    Robert BarkerAug 27, 2025
    Why is my MacroAir Technologies AirVolution-D 370 showing a Motor Temperature High Fault?
    • T
      thamiltonAug 27, 2025
      If your MacroAir Technologies Fan is showing a Motor Temperature High Fault, here are some steps to take: 1. Ensure that the motor temperature is below 110C. 2. Check that the end caps are open and there are no blockages in the blades, especially if you have an AVD3 model. 3. For AVD3 models, verify that the quick link on the safety cable is not pulling the rubber boot closed. 4. Confirm that the ambient temperature is below 50C. 5. Consider starting the fan earlier in the day, before the ambient temperature rises too high.
  • J
    Joy DixonAug 27, 2025
    What to do if my MacroAir Technologies AirVolution-D 370 displays a Supply Voltage Low Warning?
    • J
      James NobleAug 27, 2025
      If your MacroAir Technologies Fan displays a Supply Voltage Low Warning, it indicates that the controller is monitoring the bus voltage and it's close to falling below the minimum threshold. Here’s what you can do: 1. Turn off the incoming power to the fan for two minutes, and then turn it back on. 2. Ensure that the incoming power supply meets the fan’s specifications. 3. Consider whether there have been any recent power outages or storms in the area that could have affected the voltage. 4. Confirm that the motor wiring is correctly configured.

Summary

Caution & Safety

General Electrical & Installation Safety

Covers electrical risks, pre-installation checks, damaged equipment, and service guidelines.

Key Safety System Components

Explanation of features preventing fan detachment in case of failure.

Installation Considerations & Compliance

Includes floor marking, weight, torque, code compliance, and wind conditions.

Fusing Chart

Fan Placement & Clearance

Sprinkler System Placement

Ensuring fans do not interfere with sprinkler operation and meet code.

General Placement and Spacing Rules

Avoiding strobe effects, mezzanine clearance, and HVAC interaction.

Mounting Angle and Drop Lengths

Determining maximum mounting angles and recommended drop lengths.

Clearance for Obstructions

Table detailing required horizontal and vertical clearance from obstructions.

Fan Dimensions

Components (Rapid Mount Commercial)

Components (Fixed Angle Mount)

Fan Components and Tools

Mounts

Rapid Mount Commercial Overview

Introduction to the Rapid Mount Commercial installation.

Fixed Angle Mount Overview

Introduction to the Fixed Angle Mount installation.

Noise;Vibration Dampening Pad Usage

Instructions for installing the optional noise/vibration dampening pad.

1.1 Rapid Mount Commercial Motor & Extension Tube

1.2 Rapid Mount Commercial Bolt Kits

Bolt Kit Types and Specifications

Details for I-Beam, Glulam, and Mounting Plate bolt kits.

Mounting Method Installation References

Links to specific installation sections for Glulam, I-Beam, and Unistrut.

1.2.1 Rapid Mount Commercial Glulam (Direct Mounting)

1.2.2 Rapid Mount Commercial Glulam (with Glulam Brackets)

1.2.3 Rapid Mount Commercial I-Beam

1.2.4 Rapid Mount Commercial Unistrut

2.1 Fixed Angle Mount Motor & Extension Tube

2.2 Fixed Angle Mount Bolt Kits

Bolt Kit Types and Specifications

Details for I-Beam, Glulam, and Fixed Angle Mount bolt kits.

Mounting Method Installation References

Links to specific installation sections for Glulam, I-Beam, and Unistrut.

2.2.1 Fixed Angle Mount Glulam

2.2.2 Fixed Angle Mount I-Beam

2.2.3 Fixed Angle Mount Unistrut

2.3 Guy Wire Installation (Fixed Angle Mount Only)

3. Airfoil Installation

Power and Communication Cable Routing

Instructions for routing power and CAT5e cables to the mounting location.

Motor Unit Access and Electrical Safety

Accessing the motor unit and warnings about capacitor discharge.

Airfoil Attachment and Tightening

Procedure for attaching and tightening fan airfoils and retaining links.

4.1 Fuse Disconnect Switch Installation

Components of Fuse Disconnect System

Identification of fuse block, disconnect switch, and fuses.

Mounting and Wiring Instructions

Steps for mounting the switch and wiring the power cable.

4.2 Incoming Power Wiring

4.3 Emergency Disconnect Schematic

5.1 Touchpad Remote Mounting

Remote Mounting Procedures

Steps for mounting the touchpad remote to a wall or electrical box.

5.2 Touchpad Remote Navigation

Remote Control Buttons Overview

Explanation of the functions of each button on the touchpad remote.

Remote Screen Navigation and Operation

Instructions for navigating screens and operating the fan via the remote.

Maintenance Information

Guy Wire Inspection and Maintenance

Guidance on checking guy wire tension, condition, and attachment points.

Airfoil Cleaning Procedures

Recommendations for cleaning fan airfoils using safe cleaning agents.

Safety Cable Inspection and Importance

Ensuring the safety cable is intact and properly secured for system integrity.

Reverse Operation Considerations

Notes on changing fan direction and related checks.

Scheduled Maintenance Plan

Recommended inspection schedule for fan components and structure.

Mounting Plate Dimensions

Mounting Bracket Dimensions

I-Beam Bracket Dimensions

Detailed dimensions for the I-Beam mounting bracket.

Glulam Bracket Dimensions

Detailed dimensions for the Glulam mounting bracket.

Touchpad Remote Dimensions

Remote Enclosure Dimensions

Detailed dimensions for the touchpad remote enclosure.

Remote LCD Display Dimensions

Detailed dimensions for the touchpad remote LCD display.

Troubleshooting

Fault Code Causes and Solutions

Table listing fault codes, descriptions, symptoms, and troubleshooting tips.

Warranty and Technical Support

50,000 Hour Warranty Coverage

Information on what the 50,000-hour warranty covers and its duration.

Warranty Exclusions and Limitations

Details on what is not covered by the manufacturer's warranty.

Technical Support Contact Information

Contact details for installation assistance, application questions, and sales support.

MacroAir Technologies AirVolution-D 370 Specifications

General IconGeneral
MountingCeiling
Power1.5 HP
TypeHVLS Fan
Motor TypeDirect Drive Motor
ControlDigital touchscreen
Speed SettingsVariable
Power Consumption1, 100 W
MaterialAluminum

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