What does “Label format” mean on my MASSA-K Scales?
If your MASSA-K Scales display “Label format”, it means the programmed label format does not conform to the label format of the loaded roll. Re-programme the scales, or fit a roll with longer labels.
What does “Device not found” mean on my MASSA-K Scales?
If your MASSA-K Scales display “Device not found” when working with a memory card, it may be because the memory card is not connected or necessary files are missing. Connect the card and check for the required files.
What to do if my MASSA-K ?K-TP(FP) Scales say “H”?
If your MASSA-K Scales display 'H', it means the total weight of the item and tare exceeds the maximum weighing range. Remove some of the weight from the scales.
How to resolve connection issues between MASSA-K ?K-TP(FP) Scales and computer via RS-232?
If there is no connection between your MASSA-K Scales and the computer via RS-232, it could be that the scales’ RS-232 port is set to barcode scanner operation. Set the port to computer operation.
What does “Photosensor” mean on my MASSA-K Scales?
If your MASSA-K Scales display “Photosensor”, it indicates label position photo sensor fouling. Remove paper ribbon wastes from the printer slot using a soft brush.
How to fix shifted label print on MASSA-K Scales?
If the print on the label is shifted too much up or down on your MASSA-K Scales, adjust the “Print dis- placem.” parameter to set the appropriate print displacement.
What to do if MASSA-K Scales show “Temperature”?
If your MASSA-K Scales display 'Temperature', it means the printer temperature exceeds permissible values, or the scales are being operated at an inadmissible temperature range. Switch the scales off, let them cool down, and then continue operation within the permissible temperature range.
How to fix label print that is too faded on MASSA-K Scales?
If the label print is too faded or thick on your MASSA-K Scales, adjust the “CONTRAST” parameter to increase or reduce the print contrast.
Why are my MASSA-K Scales showing “Mass less permit”?
If your MASSA-K Scales display “Mass less permit”, it means the product weight is less than the permissible value. You should increase the product weight on the scales.
What does “Printer fault” mean on my MASSA-K Scales?
If your MASSA-K Scales display “Printer fault”, it could be due to the label being jammed in the printer, using a roll with a different label length, a number of labels missing in the roll, or a faulty label position photo sensor. To attempt to resolve this issue, switch the scales off, lift the paper holding flag and carefully remove any jammed labels. Avoid using metal objects that could cause damage. Lower the flag, move the ribbon to the next label, and lower the flag again.
Details about the scales' general characteristics and specifications.
Diagram illustrating the physical components of the scales.
Explanation of the function of each button on the scales' keypad.
Steps to follow before starting to use the scales.
Instructions for assembling the scales components.
Guide on how to correctly install and switch on the scales.
Procedure for loading paper rolls into the scales.
Specific instructions for scales not equipped with automatic paper winding.
Instructions for installing paper rolls on scales with automatic winding.
Method for manually separating labels from the backing tape.
How to select and configure the operational mode of the scales.
Overview of the LITE mode's functionality and typical applications.
Illustrations of typical labels generated in LITE mode.
Step-by-step process for operating scales in LITE mode.
Instructions on configuring the scales for LITE mode operation.
Guide to designing and programming labels in LITE mode.
Steps to program labels directly using the scales' keyboard.
Guidelines for entering text data, including character sets and navigation.
Instructions for programming labels using a personal computer.
Process for inputting product information into the scales.
How to add item data using the scales' keyboard.
How to find items using their PLU number.
How to find items by searching for their name.
Method for loading item data from a PC.
Configuration options for the scales' operational settings.
Procedure for setting the current date and time on the scales.
Configuration of printer settings like mode, contrast, and displacement.
Setting printing modes like Auto or Manual.
Adjusting the print contrast for labels.
Setting the optimal distance for label separation.
Adjusting text and image alignment on labels.
Enabling or disabling the paper underwinding feature.
Setting up network and serial communication ports.
Setting up Ethernet connection parameters like IP address.
Configuring the RS-232 port for communication.
Enabling and configuring the scales for real-time data transfer.
Instructions for using a memory card for data transfer.
How to change the display language of the scales.
Setting the display format for prices and currency.
Enabling or disabling audible beeps for operations.
Settings for display backlight and contrast.
Adjusting the brightness of the display.
Adjusting the contrast of the display.
Configuring automatic resetting of item parameters after weighing.
Controlling operator access to specific functions like price change or total erase.
Daily operations performed by the scales operator.
Procedure for powering on the scales and entering operating mode.
How to select and set parameters for items during operation.
Methods to find items already stored in the scales' memory.
Entering prices for items not pre-stored in the database.
The process of weighing items and displaying weight, price, and cost.
Handling items that are counted by quantity rather than weight.
Instructions for printing item labels, both automatically and manually.
Overview of the operator's menu options and navigation.
Function to print labels with specified weight or number of pieces.
How to access and view daily, monthly, or transaction totals.
Procedure to modify the price of an item.
Assigning frequently used items to shortcut buttons.
Overview of PROFESSIONAL mode's capabilities for custom label design.
Illustrations of labels created in PROFESSIONAL mode.
Steps for operating scales in PROFESSIONAL mode.
How to configure the scales for PROFESSIONAL mode.
Using 'Data Manager PRO' for label design and programming.
Instructions for installing the 'Data Manager PRO' software.
Process for creating and loading the item database from PC.
Configuring scales parameters in PROFESSIONAL mode.
Daily operations for operators in PROFESSIONAL mode.
Procedure for powering on scales in PROFESSIONAL mode.
Selecting and configuring item parameters for operation.
Methods to find pre-programmed items.
Entering prices for items not in the database.
Process of weighing items and displaying results.
Printing individual item labels in PRO mode.
Printing a summary label for a group of items.
Overview of the operator's menu in PRO mode.
Overview of TPS mode for ticket printing and sales calculations.
Illustrations of various tickets and sales reports.
Step-by-step process for operating scales in TPS mode.
How to configure the scales for TPS mode operation.
Designing and configuring the structure of sales tickets.
Details on the different areas and mandatory fields of a ticket.
Steps to program ticket content using the scales' keyboard.
Instructions for programming tickets using a PC.
Inputting seller and administrator information.
Creating and managing the list of registered sellers.
Configuring seller operation modes like 'By shift' or 'Simultaneous'.
Setting a password for administrator functions.
Manually inputting seller data via the scales' keyboard.
Loading seller data from a PC.
Process for creating and loading the item database for TPS mode.
Adding item data using the scales' keyboard.
Finding items by their PLU number.
Finding items by scanning their barcode.
Finding items by searching for their name.
Loading item database from a PC.
Configuring various operational parameters for TPS mode.
Setting the date and time on the scales.
Configuring ticket printer settings.
Selecting the ticket printing mode (e.g., ON/OFF).
Adjusting the contrast for ticket printing.
Setting up communication ports for network or scanner connection.
Setting up Ethernet parameters for network connectivity.
Configuring the RS-232 port for computer or scanner.
Enabling and configuring real-time transaction data transfer.
Using memory card for data storage and transfer.
Changing the display language.
Setting the format for displaying prices and currency.
Enabling or disabling operational beeps.
Adjusting display backlight and contrast.
Operations performed by sellers using the scales.
Procedure for powering on scales and entering TPS mode.
Entering the seller's password for authentication.
Selecting and setting parameters for items during sales.
Methods to find pre-programmed items for sale.
Entering prices for items not in the database.
Calculating the cost of items based on weight or quantity.
Calculating cost for weight-based items.
Calculating cost for quantity-based items.
Registering items to a ticket for purchase.
Calculating change to be given to the customer.
Finalizing a sale and printing the ticket.
A step-by-step walkthrough of a typical sales transaction.
Overview of the operator's menu options in TPS mode.
Procedure to cancel a registered item or an entire transaction.
Processing a refund for a previously sold item.
Generating reports on items sold daily or monthly.
Printing the end-of-shift total sales report.
Accessing and printing the last ten Z-reports.
Generating an interim sales report without closing the shift.
A reference table of symbol codes used in programming.
Guide to diagnosing and resolving common issues and error messages.
To Next Page
General