Maytronics Dolphin DX - Troubleshooting

Robotic Pool Cleaner DX4 | User Instructions
11
8. TROUBLESHOOTING
If the suggest solutions do not solve the problem contact your dealer
Symptom Possible reason Corrective action
1. Cable twisting
or cable coils up
•Obstructioninpool
•Excesscableinthepool
•Filterbag/cartridgedirty
•Inallabovementionedcases
•Removeobstructioninpool.
•Removeexcesscableoutofthepool.
•Cleanlterbag/cartridge.
•Straightencableandlayinsunperiodically.
2. Dolphin is
moving in circles
•Dirtstuckinmovingparts
•Cloggedlterbag/cartridge
•Powersupplyincorrectly
positioned
•Incorrectmountingofbottomlid
•AlgaeorpoolwaterisoutofSpec
•Removedirtfrommovingparts.
•Cleanlterbag/cartridge.
•Placepowersupplyinapositionsothatthe
Dolphin can reach all walls.
•Lockbottomlidintherightposition.
•Correctpoolandwaterconditions.
3. The Dolphin
does not cover
the entire pool
•Powersupplyincorrectly
positioned
•Thehandleisnotpositioned
in accordance to the pool
conditions
•Placepowersupplyinapositionsothat
the Dolphin can reach all walls.
•Youmayenhancethepoolcoveragebyadjusting
the handle float. For optimal pool coverage the
Dolphin should turn on the floor at 90° angle
(the pool cleaner rotates twice before completing
the 90° turn).
1. If the Dolphin does not complete a 90° turn,
shift the float opposite to the cable’s entry–side
towards the handle center.
2. If the Dolphin turns in an angle wider than 90°,
shift the float on the cable’s entry-side towards
the handle center.
4. Dolphin does
not climb walls
•Filterbag/cartridgeisfull
•Algaeonwalls
•Watertemperaturetoolow
•Brushesworn
•Slipperyceramicwalltiles
•Debriscaughtaroundimpeller
•Dolphintoolight-trappedair
•UnsuitablePHlevel
•Emptyandwashlterbag/cartridge.
•Brushwalls.
•Idealwatertemperaturebetween43°-93°F / 6°-34°C.
•Replacebrushes-contactyourdealer.
•Consultwithyourdealeraboutspecialbrushes.
•Removeimpellertube.Cleanimpeller.
•TurnDolphinupsidedownunderwater
to remove trapped air.
•CheckpHlevelbetween7and7.8.
5. Motors
not working
•Impellerblocked
•Drivesystemblocked
•Electricalproblem-motorunit,
cable or power supply
•Removeimpellertubeandcleanimpeller.
•Cleantracksandwheels.
•ConsultwithyourdealerandServiceCenter.
6. Dolphin
will not sink
•Aircaughtinlterbag/cartridge
•Specialcombinedclimbing
brushes are dry
•TurnDolphinupside-downunderwaterto
remove trapped air. Wash the filter bag/cartridge.
•Opentwoinletapsinthebottomlidtoremove
dirt and/or trapped air.
•Soakbrushesinwater.
7. Power supply
or power supply
switch light is
not working
•Notpluggedproperlyor
non - functioning socket
•Checkpowertothesocketandreconnect
the Dolphin.