Mazda CX-3 - Troubleshooting

Troubleshooting
*
Mazda Bluetooth
®
Hands-Free Customer Service
If you have any problems with Bluetooth
®
, contact our toll-free customer service centre.
Phone:
(Germany)
0800 4263 738 (8:00―18:00 Central European Time)
(Except Germany)
00800 4263 7383 (8:00―18:00 Central European Time)
(Worldwide)
49 721 5099 8198 (8:00―18:00 Central European Time)
Web:
http://www.mazdahandsfree.com
Bluetooth
®
Device pairing, connection problems
Symptom Cause Solution method
Unable to perform pairing ―
First make sure the device is com‐
patible with the Bluetooth
®
unit,
and then check whether the Blue‐
tooth
®
function and the Find Mode/
Visible setting
*1
on the device are
turned on. If pairing is still not pos‐
sible after this, contact an expert re‐
pairer (we recommend an Author‐
ised Mazda Repairer) or Mazda
Bluetooth
®
Hands-Free Customer
Service.
Pairing cannot be performed again
The pairing information paired to
the Bluetooth
®
unit or device is not
recognised correctly.
Perform pairing using the following
procedure.
x
Clear “Mazda” stored in the de‐
vice.
x
Perform pairing again.
Unable to perform pairing
The Bluetooth
®
function and the
Find Mode/Visible setting
*1
on the
device may turn off automatically
after a period of time has elapsed
depending on the device.
Check whether the Bluetooth
®
func‐
tion and the Find Mode/Visible set‐
ting
*1
on the device are turned on
and pairing or reconnect.
Does not connect automatically
when starting the engine
Automatically connects, but then
disconnects suddenly
Interior Features
Audio Set [Type A (non-touchscreen)]
*Some models.
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CX-3_8GT4-EE-18D_Edition8_old 2019-11-14 12:53:52