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14. Troubleshooting
Problem Corrective action
There is no picture
and no sound.
• Check if the power cable is inserted in the socket proper-
ly.
• Check if the signal reception is set to TV.
There is no AV pic-
ture.
• Check to ensure that the contrast and brightness settings
are correct.
• Check to ensure that all external devices have been con-
nected properly.
• Check to ensure that you have selected the correct AV
source.
There is no sound.
• Ensure that the volume has not been set to the minimum
level.
• Ensure the mute setting is not active. Do this by pressing
the button with the crossed out loudspeaker symbol on
the top left of the remote control.
• Check whether headphones are connected.
• If you have connected a satellite receiver or DVD player to
the television via a SCART cable, check whether the cable
has been connected to the SCART socket properly.
There is no picture
and no sound. I
can hear noise,
though.
• The reception might be poor. Check if the antenna is con-
nected properly.
The picture is not
clear.
• The reception might be poor.
• Check if the antenna is connected properly.
The picture is too
bright or too dark.
• Check the contrast and brightness settings.
The picture is not
sharp.
• The reception might be poor.
• Check if the antenna is connected properly.
• Check the sharpness and noise reduction settings in the
PICTURE menu.
There is a double/
triple picture.
• Check if the antenna is aligned properly.
• Waves might be reflected off buildings or hills.
The picture is pix-
elated.
• There might be interference from cars, trains, power lines,
neon lights, etc.
• There might be interference between the antenna and
power cables. Position the cables further apart.
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