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Menvier Security TSD402 - Speech Dialler Troubleshooting

Menvier Security TSD402
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Problem - The display shows UNSET AC OFF and the internal sounders beeps every
minute.
Cause - The mains power to the panel is off or the internal fuse has blown. The system
will operate from the internal battery for about 8 hours.
Action - Enter you passcode to silence the beeps, if the mains power to the building is
on, contact your alarm company.
Problem - When s etting the system, the outside strobe st arts to flash.
Cause - This shows that the system has failed to set correctly.
Action - Re-enter the building and enter your passcode to unset the system. Check that
all doors and windows are closed, and try again.
Problem - Although I follow the correct procedure, the system will not allow me to change
my passcode.
Cause - The TSD402 analyses the new code entered and may refuse to accept certain
code combinations for technical reasons.
Action - Try repeating the procedure with a different passcode.
Problem - The TSD402 `beeps' every 3 0 seconds and the display shows:
PLEASE RE-RECORD
Cause - The mains and battery power for the system has been interrupted, and the
speech dialler messages have been erased.
Action - Re-program all messages as required (contact your installation company for
further advice if the the problem re-occurs).
Speech Dialler Troubleshooting
Problem - The u nit will not dial the telephone number that I have programmed.
Cause - Number incorrectly dialled
Action - Check the telephone number you are calling has been entered correctly.
Problem - When s ending a Test call the displ ay shows: NO REPLY
Cause - The call was not answered or acknowledged by the recipient.
Action - Ring the recipient and check they have followed the call acknowledgement
procedure.
Problem - When s ending a Test call the the display shows: ENGAGED
Cause - The recipient is on another call.
Action - Wait until they have finished the call and try again.
Problem - When s ending a Test call the displ ay shows: UNOBTAINABLE
Cause - The TSD402 has dialled the number and detected something other than a
`ringing' or `engaged' tone (e.g., a B.T. or Cellnet recorded message).
Action - Check the number using a normal telephone or try again.
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Troubleshooting TSD402 User Manual
Intelligent Security & Fire Ltd

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