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Chapter5 Troubleshooting
Ink Error
Ink error is displayed also in the local guidance. ( P.3-27)
Message Cause Solution
The IC chip of the ink cartridge cannot
be read normally.
• Remove the cartridge generating the warn-
ing once and install it again.
• If the same warning message still appears,
contact your local distributor to call for ser-
vice.
The ink of the ink cartridge is different in
type from the ink currently supplied.
• Check the ink type of the cartridge generat-
ing the warning.
The ink of the ink cartridge is different in
color from the ink currently supplied.
• Check the ink color of the cartridge generat-
ing the warning.
An error occurred in the IC chip informa-
tion of the ink cartridge.
• Check the cartridge generating the warn-
ing.Replace the IC chip (Make sure to
replace the IC chip at the same time to
replace the ink pack).
• Make sure there is no nozzle clogging.
An ink cartridge has not been installed in
the slot.
• Install an appropriate cartridge in the slot
generating the warning.
The ink of the ink cartridge has been
completely used up.
• Replace the cartridge generating the warn-
ing with a new one.
There is only a little bit of ink left in the
ink cartridge.
• The ink will soon be used up.
Be careful.
The ink of the ink cartridge has been
nearly used up.
• Replace the cartridge generating the warn-
ing with a new one.
However, it can be used until the month after
next.
The specified expiration date of an ink
cartridge has passed.
• The expiration date has passed.
However, you can use it until the end of the
following month.
The expiration date of an ink cartridge
has passed (one month has passed after
the specified expiration date).
• One month has passed after the expiration
date.
The expiration date of an ink cartridge
has passed (two months have passed
after the specified expiration date).
• Replace the cartridge with a new one.
When using a 600cc cartridge, the
remaining ink has dropped to less than
60cc.
• Remove and weigh the 600cc cartridge, then
set it again.
( P.3-15 “When [Ink Level low] is dis-
played”)
When using a 600cc cartridge, the
remaining ink has dropped to less than
25cc.
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