V
Return Policy
Return Procedure
In the event that it becomes necessary to return this product or part of this product to Mindray DS,
the following procedure should be followed:
1. Return authorization: Contact the Customer Service Department and obtain a Customer
Service Authorization number. This number must appear on the outside of the shipping
container. Returned shipments will not be accepted if the number is not clearly visible.
Please provide the model number, serial number, and a brief description of the reason for
return.
2. Freight policy: The customer is responsible for freight charges when this product is shipped
to Mindray DS for service (this includes customs charges).
3. Return address: Please send the part(s) or equipment to the address offered by the Customer
Service department
Company Contact
Manufacturer: Mindray DS USA, Inc.
Address: 800 MacArthur Blvd. Mahwah, New Jersey 07430 USA
Tel: 1.800.288.2121 1.201.995.8000
Website: www. mindray.com
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