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MIR Spirolab - 5. Spare Parts Management; 5.1. Ordering, Delivery, and Returns

MIR Spirolab
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Spirolab
Page 24 of 33
Rev.1.2
Service Guide
CHECKS ON MAIN CASING OF THE ASSEMBLED MACHINE
Repeat the same tests described in Table 2.
TESTS TO PERFORM AFTER POSITIVE RESULTS OBTAINED FROM PREVIOUS TESTS
SPIROMETRY TEST
Follow the instruction described in point “Spirometry test” some pages above. In this case to report the values
obtained, use the form in annex 2.
At the end of the tests, where there are no negative results, the device is identified as conforming and can be
returned to the user.
5. SPARE PARTS
This chapter deals with placing orders for spare parts (see appendix A) as well as the listing of actual spare parts
(appendix A, spare parts list).
5.1. ORDERING
Spare parts can only be ordered if the following data is supplied:
- Part number
- Description
- Quantity
- Shipping details (Incoterms)
The required data is mentioned in Appendix A. For the current parts list please refer to the spare parts price list
which is published every year.
MIR only supplies parts mentioned in Appendix A. Standard parts such as screws, nuts, cleaning agents and so
on are not supplied by MIR, these parts must be purchased locally.
5.2. DELIVERY
5.2.1. Ordering PCB's
Printed circuit boards are only obtainable as spare part in their latest version. Consult the technical
documentation for instructions of how to modify the latest version of the PCB for use in older versions of the
equipment.
5.2.2. Warranty claims
Warranty claims must be provided with the MIR invoice number, the type of products and serial number of the
equipment in question. The defective item must be returned back to MIR. The customer is responsible for the
transportation and for all transport and customs charges for the delivery of the goods both to and from the
service centre.
The customer must inform MIR about the substitution of a PCB. For the correct traceability the manufacturer
must maintain the history of a single device during its life.
5.3. RETURN SHIPMENTS
Any instrument or accessory returned must be accompanied by a clear and detailed explanation of the defect or
problem found.
If units are to be returned to MIR then a written or verbal permission (RAN - Return Authorization Number)
must be received before any instrument is returned to MIR.

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