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If no medical record number was entered,
first name, last name, and date of birth
age) will be mandatory.
MRN can be entered manually or by scanning the barcode
by pressing ‘Scan patient label’.
Please note that at this stage you need to hold the
barcode in-front of the lens.
If the MRN or the same combination of first
and last
names with the same date of birth
already exists in the user’s account, the
system will ask the user if the new patient
they entered is the same patient that
already exists.
The user can either click ‘Same patient’ to
add the new exam to the existing patient
record, or click ‘Re-
new patient’ if it is not the existing patient.
Please contact Customer Support if there
appears to be an issue with the details of an
existing patient.
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