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What You Must Do
In order to make a claim under these warranties:
1. You must be the original purchaser of the trailer in which the sprung
suspension axles or Torflex
®
axles or components were originally installed.
2. You must promptly notify Dexter after detection of any defect, but in any
case within the applicable warranty period of such defect, and provide us
with the axle or applicable component serial number and any substantiation
of such defect which may include, but is not limited to, the return of part(s)
that we may reasonable request.
3. The axles, suspensions and components must have been installed and
maintained in accordance with good industry practice and any specific
Dexter recommendations, including those specified in Dexter’s current
publication “Operation Maintenance Service Manual”.
Exclusions
These warranties do not extend to and do not cover defects caused by:
1. The connecting of brake wiring to the trailer wiring or trailer wiring to the
towing vehicle wiring.
2. The attachment of the running gear to the frame.
3. Parts not supplied by Dexter.
4. Any damage whatsoever caused by or related to any alteration of the axle
including welding supplemental brackets to the axle.
5. Use of an axle on a unit other than the unit to which it was originally
mounted.
6. Normal wear and tear.
7. Improper alignment.
8. Improper installation.
9. Unreasonable use (including failure to provide reasonable and necessary
maintenance as specified in Dexter’s current publication “Operation
Maintenance Service Manual including required maintenance after
“Prolonged Storage”).
10. Improper torque values and torqueing of wheel nuts. (The proper torqueing
procedure and torque values are contained in Dexter’s current publication
“Operation Maintenance Service Manual”).
11. Cosmetic finish or corrosion.
Warranty
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