18
Code Description Cause Operations to be performed Solutions
Er15
Turn off due to
power failure
BLACKOUT
Power failure
If the error persists, contact an
authorised technician
Er44
Micro switch
intervention
FRONT AND/OR PELLET TANK
DOOR OPEN FOR MORE THAN
120 SECONDS
Unblock and check if the front
and/or pellet tank door are
closed properly
If the error persists, contact an
authorised technician
Door
The auger stops and
the exhaust fan turns
at maximum speed
FRONT AND/OR PELLET TANK
DOOR OPEN WITHIN 120
SECONDS
Check if the front and/or pellet tank
door are closed properly
If the error persists, contact an
authorised technician
Service
Clean
Acoustic alarm
MESSAGE THAT INDICATES THE
ACHIEVEMENT OF THE
SCHEDULED FUNCTIONING
HOURS
The stove needs a maintenance
and cleaning procedure
If the error persists, contact an
authorised technician
No
Signal
No transmission
between the display
radio and stove
NO TRANSMISSIONS BETWEEN
DISPLAY RADIO AND STOVE
Carry out the Change Code
procedure (page. 13) and verify if
with a new frequency the display
radio can transmit signals to the
stove
If the error persists, contact an
authorised technician
Sond
Appears for 3
seconds
PROBE CHECK
None None
Er39
Turn off due to
flowmeter error
FLOWMETER INCORRECTLY
CONNECTED OR BROKEN
Unblock and turn on the stove
If the error persists, contact an
authorised technician
Er41
Turn off due to
flowmeter error
FLOWMETER INCORRECTLY
CONNECTED OR BROKEN
Unblock and turn on the stove
If the error persists, contact an
authorised technician
Er42
Turn off due to
flowmeter error
FLOWMETER INCORRECTLY
CONNECTED OR BROKEN
Unblock and turn on the stove
If the error persists, contact an
authorised technician
Tran-
sferring
failed
Failed transmission
between the display
radio and stove
NO TRANSMISSIONS BETWEEN
DISPLAY RADIO AND STOVE
Move the display radio closer to-
wards the stove and retry. Check if
the main switch is on
If the error persists, carry out the
Change Code procedure (page.
13) or contact an authorised
technician
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