Motorola ASTRO XTS 5000 I - Operational Error Codes; Table 17. Power-Up Error Code Displays; Table 18. Operational Error Code Displays

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Basic Troubleshooting

Operational Error

Codes

During radio operation, the radio performs dynamic tests to determine

if the radio is working properly. Problems detected during these tests

are presented as error codes on the radio’s display. The presence of an

error code should prompt a user that a problem exists and that a

service technician should be contacted. Use Table 18 to aid in

understanding particular operational error codes.

Table 17. Power-Up Error Code Displays

Error

Code

Description Corrective Action

01/02 FLASH ROM Codeplug Checksum Non-Fatal Error Reprogram the codeplug

01/12 Security Partition Checksum Non-Fatal Error Send radio to depot

01/20 ABACUS Tune Failure Non-Fatal Error Turn the radio off, then on

01/22 Tuning Codeplug Checksum Non-Fatal Error Send radio to depot

01/81 Host ROM Checksum Fatal Error Send radio to depot

01/82 FLASH ROM Codeplug Checksum Fatal Error Reprogram the codeplug

01/88 External RAM Fatal Error — Note: not a checksum failure Send radio to depot

01/90 General Hardware Failure Fatal Error Turn the radio off, then on

01/92 Security Partition Checksum Fatal Error Send radio to depot

01/93 FLASHport Authentication Code Failure Send radio to depot

01/98 Internal RAM Fail Fatal Error Send radio to depot

01/A2 Tuning Codeplug Checksum Fatal Error Send radio to depot

02/81 DSP ROM Checksum Fatal Error Send radio to depot

02/88 DSP RAM Fatal Error — Note: not a checksum failure Turn the radio off, then on

02/90 General DSP Hardware Failure (DSP startup message not

received correctly)

Turn the radio off, then on

09/10 Secure Hardware Error Turn the radio off, then on

09/90 Secure Hardware Fatal Error Turn the radio off, then on

Note: If the corrective action does not fix the failure, send the radio to the depot.

Table 18. Operational Error Code Displays

Error Code Description Corrective Action

FAIL 001 Synthesizer Out-of-Lock a. Reprogram external codeplug

b. Send radio to depot

FAIL 002 Selected Mode/Zone Codeplug Checksum Error Reprogram external codeplug

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