Transfer files
On a Windows computer:
1. Ensure the phone is properly connected to the computer using the steps above.
If you don't unlock the phone and change the USB connection to allow file transfers, you won't see any
files on your phone.
2. On your computer, open File Explorer, click the name of your phone, and navigate to its internal
storage.
3. If you selected PTP when you connected the phone, in File Explorer choose whether to import pictures
and videos automatically or manually.
4. Open a second File Explorer window to see your computer folders.
5. Navigate to the folders or files to transfer, then drag and drop them to and from the open phone
storage and computer folders.
On a Mac:
1. Ensure the phone is properly connected to the computer using the steps above.
If you don't unlock the phone and change the USB connection to allow file transfers, you won't see any
files on your phone.
2. On your computer, download the Android File Transfer application from www.android.com/filetransfer
and follow the onscreen instructions.
Location of files
Files are stored in these folders on your phone:
•
DCIM: (Digital Camera Images) Photos and videos taken with the Camera app
•
Pictures: Photos you edited and photos from apps other than Camera
•
Download: Files downloaded from the internet
•
Music: Files for apps that play music
•
Ringtones: Sound files for ringtones
•
Notifications: Sound files for notifications
•
Alarms: Sound files for alarms
Fix an issue
If you’re having issues, try these troubleshooting steps.
Ready For platform
Your Motorola smartphone has power just waiting to be unleashed. The Ready For platform amplifies
everything your phone is capable of. Move your phone’s games to the big screen for a huge boost of
adrenaline. Or feel like you’re right in the room during video calls. And use your apps on a desktop display,
giving you more space to work and play. Use your phone with a PC to take multitasking to a new level.
Settings : Connected devices
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