Maintenance and Troubleshooting 4 - 3
Mobile computer
turns itself off.
Mobile computer
is inactive.
The mobile computer turns off after a period of inactivity. This period can
be set from one to five minutes, in one-minute intervals.
Battery is
depleted.
Replace the battery.
Battery is not
inserted properly.
Insert the battery properly. See
Main Battery Installation on page 1-3
.
A message
appears stating that
the mobile
computer memory
is full.
Too many files
stored on the
mobile computer.
Delete unused memos and records. If necessary, save these records on
the host computer.
Too many
applications
installed on the
mobile computer.
Remove unused installed applications from the mobile computer to
recover memory.
The mobile
computer does not
accept scan input.
Scanning
application is not
loaded.
Verify that the mobile computer is loaded with a scanning application.
See the system administrator.
Unreadable bar
code.
Ensure the symbol is not defaced.
Distance between
exit window and
bar code is
incorrect.
Ensure mobile computer is within proper scanning range.
Mobile computer
is not
programmed for
the bar code type.
Ensure the mobile computer is programmed to accept the type of bar
code scanned.
Mobile computer
is not
programmed to
generate a beep.
Check that the application is set to generate a beep on good decode.
Battery is low. Check the battery level. When the battery is low, the mobile computer
automatically goes into suspend mode.
Table 4-1 Troubleshooting the Mobile Computer (Continued)
Problem Cause Solution