Motorola MC1000 User Manual

4 - 2 MC1000 with Windows CE 5.0 User Guide
Troubleshooting
Mobile Computer
Table 4-1 Troubleshooting the Mobile Computer
Problem Cause Solution
Mobile computer
does not turn on.
Main battery not
charged.
Charge the Li-ion battery.
Replace the Li-ion battery or three AAA batteries.
Main battery not
installed properly.
Ensure battery is installed properly. See
Main Battery Installation on
page 1-3
.
System crash. Perform a warm boot. If the mobile computer still does not turn on,
perform a cold boot. See
Resetting the Mobile Computer on page 2-13 .
Rechargeable
Li-ion battery did
not charge.
Li-ion battery
failed.
Replace the Li-ion battery. If the mobile computer still does not operate,
try a warm boot, then a cold boot. See
Resetting the Mobile Computer
on page 2-13
.
Mobile computer
removed from
cradle while
battery was
charging.
Insert mobile computer in cradle and begin charging. The main battery
requires up to four hours to recharge fully.
Extreme battery
temperature.
Li-ion battery does not charge if battery temperature is below 32°F (0°C)
or above 104°F (40°C).
Cannot see
characters on
screen.
Mobile computer
not powered on.
Press the
Power button.
During data
communication, no
data was
transmitted, or
transmitted data
was incomplete.
Mobile computer
removed from
cradle or
unplugged from
host computer
during
communication.
Replace the mobile computer in the cradle, or reattach the cable and
re-transmit.
Incorrect cable
configuration.
See the system administrator.
Communication
software was
incorrectly
installed or
configured.
Perform setup as described in the MC1000 with Windows CE 5.0
Integrator Guide.
Mobile computer
does not emit
sound.
Volume setting is
low or turned off.
Adjust volume setting.

Motorola MC1000 Specifications

General

Brand	Motorola
Model	MC1000
Category	Handhelds
Language	English