Overview
1-4
1.1.6 Console Port is Not Responding
The RFS7000 Series Switch console port is connected to the host computer’s serial port, but pressing the
[Enter] key gets no response from the switch.
The table below provides suggestions to troubleshoot this issue.
Java JRE is out of date Be sure you are using Sun Java JRE 1.5 or later. To download the appropriate for your
system go to: http://www.sun.com/java/
Cannot access Web UI
through a Firewall
To successfully access the switch Web UI through a firewall, UDP port 161 must
be open in order for the switch’s SNMP backend to function
All else... Contact Motorola Support.
Possible Issue Suggestions to Correct
Cabling issue Ensure that a console cable is connected from the RFS7000 console port to the host
computer’s serial port.
Not using a terminal
emulation program
Verify a serial terminal emulation program, such as HyperTerminal, is in use on the host
computer.
Settings in terminal
emulation program are
incorrectly set
Check the serial port settings in the serial terminal emulation program being used. The
correct settings are:
All else... Contact Motorola Support.
Possible Issue Suggestions to Correct
Terminal Type VT-100
Port Any COM port
Terminal Settings 19200 bps transfer rate
8 data bits
no parity
1 stop bit
no flow control
To Next Page
Loading...
Need help?
General
