Overview
1-8
1.5 Installation Issues
Upgrading and downgrading the RFS7000 Series Switch is possible only on the RFS7000 platform. Before
upgrading or downgrading any system, save a copy of the system configuration to a FTP or TFTP server.
1.5.1 After Upgrade, Version Number Has Not Changed
After upgrading the version number has not changed. The table below provides suggestions to troubleshoot
this issue.
1.6 Miscellaneous Issues
This section describes various miscellaneous issues related to the RFS7000 Series Switch which don’t fall into
any of the previously called out issue categories. Possible issues include:
• Excessive Fragmented Data or Excessive Broadcast
• Excessive Memory Leak
1.6.1 Excessive Fragmented Data or Excessive Broadcast
Excessive fragmented data or excessive broadcast.
Other problems, as listed in
switch logs
Review the local logs on the Standby switch.
MAC address configuration
issues
Review the Syslog. The correct MAC address should be seen when checking the Syslog
heartbeat messages.
Conflicting addressing on
same network
If more than one Primary switch exists on the same network, then use MAC addresses
to configure.
All else... Contact Motorola Support.
Possible Issues Suggestions to Correct
Improper upgrade process • Refer to the release notes and repeat the upgrade process exactly as stated in the
release notes.
• Verify that the version number is correct using the CLI or the switch information page
of the Web UI. Repeat the upgrade process if necessary.
All else... Contact Motorola Support.
Possible Issues Suggestions to Correct
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