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Motorola RFS7000 Series Troubleshooting Guide

Motorola RFS7000 Series
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Contents
Chapter 1. Overview
Wireless Switch Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-2
Switch Does Not Boot Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-2
Switch Takes a Long Time to Start Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Switch Does Not Obtain an IP Address through DHCP . . . . . . . . . . . . . . . . . . .1-2
Unable to Connect to the Switch using Telnet or SSH . . . . . . . . . . . . . . . . . . . 1-3
Web UI is Sluggish, Does Not Refresh Properly, or Does Not Respond. . . . . . 1-3
Console Port is Not Responding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
GE Interface Loses VLANs After Reboot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Access Port Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-5
Access Ports are Not Adopted. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Access Ports are Not Responding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-5
Mobile Unit Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
Access Port Adopted, but MU is Not Being Associated . . . . . . . . . . . . . . . . . .1-6
MUs Cannot Associate and/or Authenticate with Access Ports . . . . . . . . . . . 1-6
Poor Voice Quality Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-7
Failover Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
Switch is Not Failing Over . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
Installation Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
After Upgrade, Version Number Has Not Changed. . . . . . . . . . . . . . . . . . . . . . 1-8
Miscellaneous Issues. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
Excessive Fragmented Data or Excessive Broadcast . . . . . . . . . . . . . . . . . . . . 1-8
Excessive Memory Leak. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9
System Logging Mechanism . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9
Chapter 2. LED Information
System Status LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Start Up / POST (Primary System or Redundant System) . . . . . . . . . . . . . . . . . 2-2
Switch Status (Primary System) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-2
Switch Status (Redundant System) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-3
Fan LED. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Temperature Status LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
RJ-45 Gigabit Ethernet LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
RJ-45 Port Speed LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
RJ-45 Port Status LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-4
SFP Gigabit Ethernet LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
SFP Port Speed LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-5
SFP Port Status LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
Out of Band Management Port LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
Out of Band Management Port Speed LED . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-6

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Motorola RFS7000 Series Specifications

General IconGeneral
BrandMotorola
ModelRFS7000 Series
CategorySwitch
LanguageEnglish

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