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Motorola Satellite Series - User Manual

Motorola Satellite Series
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Welcome
The future of global telecommunications is here—a satellite telephone,
providing you with communication all over the world.
The company that brought you the world’s first commercially available
cellular phone has done it again! Motorola proudly introduces its
Satellite Series™ 9520 Mobile Phone for the Iridium
®
system.
All Motorola wireless phones are designed and manufactured to meet
Motorola’s exacting specifications and world-class quality standards.
During development, our laboratory testing team took the durable
phone through rigorous durability tests including temperature,
humidity, shock, dust, vibration, and drop tests—and it still worked!
We’re confident that the phone you purchased meets your own
exacting standards.
Thank you for choosing Motorola, a global leader in communications
technology.
Enjoy your new Satellite Series™ 9520 Mobile Phone!
Mobile.book Page 1 Wednesday, September 9, 1998 3:05 PM

Table of Contents

Questions and Answers

  • A
    Anne PhillipsAug 16, 2025
    Why can't my Motorola Satellite make calls?
    • C
      Clifford RyanAug 16, 2025
      If your Motorola Cell Phone can't make calls, consider the following: Ensure the antenna is fully extended and rotated, and you have a clear view of the sky. Verify the number is entered in international format. Check the signal strength; if weak, move to an open space or closer to a window. Review Network Selection settings and your operator coverage map. If 'Restricted' is displayed, check Call Barring. Also, check if a new SIM card has been inserted and if any new restrictions have been imposed.
  • D
    Denise RobinsonAug 18, 2025
    What to do if my Motorola Satellite Cell Phone can't receive calls?
    • B
      Bethany RobertsAug 19, 2025
      If you're not receiving calls on your Motorola Cell Phone, first ensure that your phone is powered on. Check the antenna to see that it is fully extended and rotated, and that you have a clear view of the sky. Make sure your signal strength is adequate. If the signal is weak, move to an open space or closer to a window. Also, verify your Call Forwarding and Call Barring settings, and check the Ringer setting to ensure it's not off.
  • H
    Helen NealAug 22, 2025
    How to make international calls on Motorola Satellite Cell Phone?
    • P
      pamela06Aug 22, 2025
      To make international calls on your Motorola Cell Phone, ensure you include the relevant codes. Press and hold the * key to display the international dialing prefix (+), then enter the appropriate country code followed by the phone number.
  • W
    Wendy JosephAug 26, 2025
    What to do if my Motorola Satellite SIM card won’t work?
    • K
      Kara RobertsonAug 26, 2025
      If your Motorola Cell Phone SIM card won’t work, check the following: Ensure the card is inserted correctly. Inspect the gold chip for visible damage or scratches; if damaged, return the card to your service provider. Also, check the SIM and phone contacts, and clean them with an antistatic cloth if they are dirty.
  • A
    anthony26Aug 28, 2025
    What to do if my Motorola Cell Phone PIN is blocked?
    • B
      Brittany LawrenceAug 28, 2025
      If your Motorola Cell Phone PIN is blocked, you should enter the PIN unblocking code or contact your service provider for assistance.
  • L
    leealexandriaAug 30, 2025
    How to change the language on my Motorola Cell Phone?
    • J
      joseph94Aug 31, 2025
      If your Motorola Cell Phone prompts are in the wrong language, press *,, . This will take you to the language selection submenu. Then, press * until you see your preferred language, and press * to select it.
  • K
    Krista GonzalesSep 3, 2025
    Why can't I cancel Call Forwarding or Call Barring on my Motorola Satellite Cell Phone?
    • C
      Chris LeblancSep 3, 2025
      If you can't cancel Call Forwarding or Call Barring on your Motorola Cell Phone, wait until you are in an area with good network coverage and try again.
  • M
    Manuel CollinsSep 6, 2025
    What to do if my Motorola Cell Phone PIN2 is blocked?
    • J
      James RiveraSep 6, 2025
      If your Motorola Cell Phone PIN2 is blocked, you'll need to enter the PIN2 unblocking code or contact your service provider.
  • C
    Craig HarringtonSep 9, 2025
    Why is the * symbol flashing on my Motorola Satellite Cell Phone?
    • T
      thomaswheelerSep 9, 2025
      If the * symbol is flashing on your Motorola Cell Phone, it means there is not enough memory available to store another message. Use the Messages menu to delete one or more messages.
  • M
    Michele GibsonSep 12, 2025
    Why does my Motorola Cell Phone get warm when I use it?
    • J
      Jonathan RobertsonSep 12, 2025
      If your Motorola Cell Phone becomes warm during use, especially during long calls or charging, it is normal. The heat is produced by the electronic components within the phone.

Summary

Safety Information

RF Exposure and Device Interaction

Information on RF signals, pacemakers, hearing aids, and other devices.

Basic Phone Operation

Installing SIM Card and Powering Up

Steps for SIM card installation and powering the phone on/off.

Making, Receiving, and Managing Calls

Dialing, ending, receiving calls, volume, and in-call features.

Using Menus and Navigation

Phone Book Management

Phone Book Structure and Organization

Phone book menu structure, memory types, and organizing entries.

Calling Features

Message Services

Customizing Phone Features

Phone Locking and SIM Security

Locking phone, changing codes, and managing SIM card PINs.

Network Access

Accessing and Registering with the Satellite Network

How to access and register with the Iridium satellite network.

Call Timing

Phone Accessories

Troubleshooting

Common Call and Connection Problems

Solutions for issues with making/receiving calls, international calls, and phone unlocking.

SIM Card, PIN, and Message Issues

Solutions for SIM card errors, PIN blocks, message indicator, and language settings.

Motorola Satellite Series Specifications

General IconGeneral
SIMMini-SIM
Display typeMonochrome graphic
Resolution96 x 64 pixels
LoudspeakerNo
3.5mm jackNo
MessagingSMS
RadioNo
ClockYes
AlarmYes
Alert typesRingtones
LanguagesEnglish

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