Troubleshooting - 131
Troubleshooting
Check these questions first if you have problems with your phone:
Question Answer
Is your battery
charged? Do
you see
B
in
the display?
The battery level indicator should
have at least one segment showing
(
C
). If it does not, recharge your
battery. (See page 17.)
Do you have a
valid SIM card
inserted in your
phone?
If necessary, turn off your phone and
make sure that you have inserted a
valid SIM card. (See page 19). If you
have problems with your SIM card,
contact your service provider.
Does the
handset have a
signal? Do you
see
j
in the
display?
The signal strength indicator should
have at least one segment showing
(
1
). If it does not, move to an area
with a stronger signal to use your
phone.
Is the earpiece
volume too
low?
While on a call, press
S
to the right
to raise the earpiece volume.
Is the other
party unable to
hear you?
Your phone may be muted. Press
"
(
+
) if necessary to unmute the
phone.
Also, make sure that your phone’s
microphone is not blocked by its
carrying case or a sticker.
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